NHS
Health Care Assistant
This job is now closed
Job Description
- Req#: B0343-25-0043?language=en&page=266&sort=publicationDateDesc
- Support the needs of the patient several hours at a time, this could be playing cards, listening to music, chatting or even watching TV (whatever the person wants to do!)
- Provide some hands-on care to the patient
- Provide excellent communication skills to the patients and their carers and members of the multi-disciplinary team
- Maintain accurate records of care
- Work with a dedicated team of professionals, ensuring the needs of the patients and families are met with compassion and excellence
- Competitive salaries
- Shift enhancements for working unsociable hours
- Up to 41 days annual leave
- Continuation of NHS pension and annual leave entitlement (T&Cs apply)
- Attractive pension scheme (non-NHS)
- Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts
- A supportive and friendly working environment
- Day shifts which allow you to have a great work/life balance
- Excellent interpersonal skills
- Ability to respond appropriately to emotionally challenging situations
- No previous care experience is required
- Good written and verbal communication
- Good interpersonal skills
- Ability to be sensitive and empathetic
- Able to work effectively in a multi-disciplinary team
- Work confidentially and with discretion
- Enthusiasm
- Awareness and ability to cope with pressure
- Ability to work in a challenging environment
- Flexible to the changing needs of the post
- Be accurate and methodical
- Honest, trustworthy, reliable and punctual
- Approachable, team player
- Committed to providing a quality and measurable service
- Ability to accept support from other team members
- Respect for others ethnic or/and religious/spiritual beliefs
- Committed to own continuing professional development
- A commitment to Hospice care and to have a philosophy and concept of Hospice care
- Good basic IT skills
- Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)
- Experience of palliative care
- Experience of working as a carer
- Care Certificate or willingness to undertake training
- NVQ Qualification in Care
- Be prepared to assist with Hospice fundraising activities
- Vehicle owner with full UK driving licence
- Enhanced DBS check
- Knowledge of York and surrounding area
- Good written and verbal communication
- Good interpersonal skills
- Ability to be sensitive and empathetic
- Able to work effectively in a multi-disciplinary team
- Work confidentially and with discretion
- Enthusiasm
- Awareness and ability to cope with pressure
- Ability to work in a challenging environment
- Flexible to the changing needs of the post
- Be accurate and methodical
- Honest, trustworthy, reliable and punctual
- Approachable, team player
- Committed to providing a quality and measurable service
- Ability to accept support from other team members
- Respect for others ethnic or/and religious/spiritual beliefs
- Committed to own continuing professional development
- A commitment to Hospice care and to have a philosophy and concept of Hospice care
- Good basic IT skills
- Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)
- Experience of palliative care
- Experience of working as a carer
- Care Certificate or willingness to undertake training
- NVQ Qualification in Care
- Be prepared to assist with Hospice fundraising activities
- Vehicle owner with full UK driving licence
- Enhanced DBS check
- Knowledge of York and surrounding area
Job summary
Could you make a real difference to patients and their families at the end of life?
Do you want to join the St Leonard's Hospice Team providing excellent care to patients from York and the surrounding area at the end of life?
We have an exciting opportunity for a skilled and compassionate individual to join the Hospice as a Health Care Assistant within the Carer Support team. This is a very rewarding role which provides social and practical support to patients with palliative and end of life care needs whilst their carers attend appointments, go shopping or have a break from the caring role. The support we give to carers is essential in enabling people to remain at home and crucial in supporting people to meet their end of life wishes.
This is a full-time position working 37.5 hours per week between 9am - 5pm, Monday to Friday. There will be a requirement to work occasional weekends with advance notice to support special requests.
Main duties of the job
A s a Health Care Assistant, you will work as part of the multi-disciplinary team and would be expected to:
Whilst there are daily communications with the Co-ordinator at the Main Hospice site, you will be provided with the equipment to enable you to carry out your work whilst in the community. As this role is based in the community, it is essential for you to have a driving licence and drive your own car.
What we can offer you:
What we need from you:
About us
Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.
We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.
Details
Date posted
19 September 2025
Pay scheme
Other
Salary
£24,210 to £25,823 a year
Contract
Permanent
Working pattern
Full-time
Reference number
HG1399112MaiHCA
Job locations
St Leonard's Hospice
184 Tadcaster Road
York
North Yorkshire
YO24 1GL
Job descriptionJob description
Job responsibilities
This is a hands on role with a need to deliver person centred, individualised care and social support to meet needs of patients and their families. You will be expected to travel to the patients address and stay with them for several hours at a time to allow their carers much needed respite and breaks from their caring role.
With the support of the wider Hospice and other community teams, this vital role will involve lone working to provide essential support to the carers of patients with Palliative Care needs. In allowing regular breaks for carers, at times to suit their needs, we are better able to support patients in meeting their end of life wishes.
Main duties and responsibilities
Professional
1. Develop excellent communications with the patient and his/her family, to support their needs, passing on all relevant information to a Registered Nurse as appropriate.
2. Inform a Registered Nurse of any change in the patients or carers condition.
3. Respect the privacy and dignity of the patient at all times and keep strict confidentiality.
4. Carry out personal care for the patient when required as per patient care plans.
5. Maintain accurate records of care.
6. Support the patients social/ activity needs during visits.
Managerial
1. Follow Hospice procedures when giving or receiving telephone messages.
2. Follow Hospice procedures in the care and custody of patients valuables and property.
3. Follow the Hospice procedures on the reporting of all accidents, incidents, hazards or complaints.
4. Exercise care and economy in the use of property and equipment.
5. Maintain a caring and mutually supportive working environment for all members of staff and volunteers, being sensitive to the emotional needs of colleagues and giving appropriate support to them.
6. Assist with the orientation of new staff members and others on placement within the Hospice.
Job responsibilities
This is a hands on role with a need to deliver person centred, individualised care and social support to meet needs of patients and their families. You will be expected to travel to the patients address and stay with them for several hours at a time to allow their carers much needed respite and breaks from their caring role.
With the support of the wider Hospice and other community teams, this vital role will involve lone working to provide essential support to the carers of patients with Palliative Care needs. In allowing regular breaks for carers, at times to suit their needs, we are better able to support patients in meeting their end of life wishes.
Main duties and responsibilities
Professional
1. Develop excellent communications with the patient and his/her family, to support their needs, passing on all relevant information to a Registered Nurse as appropriate.
2. Inform a Registered Nurse of any change in the patients or carers condition.
3. Respect the privacy and dignity of the patient at all times and keep strict confidentiality.
4. Carry out personal care for the patient when required as per patient care plans.
5. Maintain accurate records of care.
6. Support the patients social/ activity needs during visits.
Managerial
1. Follow Hospice procedures when giving or receiving telephone messages.
2. Follow Hospice procedures in the care and custody of patients valuables and property.
3. Follow the Hospice procedures on the reporting of all accidents, incidents, hazards or complaints.
4. Exercise care and economy in the use of property and equipment.
5. Maintain a caring and mutually supportive working environment for all members of staff and volunteers, being sensitive to the emotional needs of colleagues and giving appropriate support to them.
6. Assist with the orientation of new staff members and others on placement within the Hospice.
Person SpecificationPerson Specification
Communication
Essential
Personal
Essential
IT
Essential
Experience
Desirable
Qualifications
Essential
Desirable
Other
Essential
Desirable
Communication
Essential
Personal
Essential
IT
Essential
Experience
Desirable
Qualifications
Essential
Desirable
Other
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Leonard's Hospice
Address
St Leonard's Hospice
184 Tadcaster Road
York
North Yorkshire
YO24 1GL
Employer's website
Employer details
Employer name
St Leonard's Hospice
Address
St Leonard's Hospice
184 Tadcaster Road
York
North Yorkshire
YO24 1GL
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.