NHS
Health Care Support Worker - 20 Hours
This job is now closed
Job Description
- Req#: B0278-26-0002?language=en&page=89&sort=publicationDateDesc
- NVQ level 2 in Health and Social Care
- Qualified to NVQ level 3
- Experience of working in a health care setting
- Experience of working in a hospice OR in any other palliative care setting
- Good interpersonal and communication skills
- Warm and compassionate
- Team player
- Non-judgemental
- Ability to speak Welsh
- NVQ level 2 in Health and Social Care
- Qualified to NVQ level 3
- Experience of working in a health care setting
- Experience of working in a hospice OR in any other palliative care setting
- Good interpersonal and communication skills
- Warm and compassionate
- Team player
- Non-judgemental
- Ability to speak Welsh
Job summary
We are looking for a dedicated health care support worker who is passionate about working in end of life care.
Successful candidate will have very high standards of care delivery and be an excellent communicator.
You will be empathetic and caring.
Main duties of the job
You will administer personal care with compassion, caring and warmth.
You will be organised and have excellent communication skills
You will work as a valued member of the health care team, and able to communicate any changes of significance to the team.
Ideally you will have experience of health care support work
About us
St Kentigern Hospice lies in the beautiful Vale of Clwyd and has recently been refurbished and had a major extension providing excellent facilities including its public Caffi Cariad. We regard ourselves as central to our wonderful community and are privileged to serve them.
We are passionate about our work and are very fortunate to do the work we do.
You will be a valued member of St Kentigern's hospice and work in wonderful surroundings, with great cafe food and ample parking.
NHS pensions continued.
Details
Date posted
23 February 2026
Pay scheme
Other
Salary
£12.60 an hour with enhancements
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0278-26-0002
Job locations
Upper Denbigh Road
St Asaph
Denbighshire
LL17 0RS
Job descriptionJob description
Job responsibilities
ST KENTIGERN HOSPICE
HEALTH CARE SUPPORT WORKER
20 HOURS PER WEEK
Responsible to: Ward Sister
Accountable to: Matron
ROLE
To help and assist other members of the multidisciplinary team in creating an atmosphere in which patients and their families are supported and receive the best care possible.
AIMS
1. To respect, empower and work in partnership with others, ensuring the delivery of high quality care.
2. Work independently within your role, planning care alongside registered Nurses.
3. Assist registered nurses in carrying out care.
4. Prioritise care appropriately, observe and report accurately on patients general conditions, ensuring that all information is communicated by taking part in discussion and recording relevant information.
5. Mentor and be a role model to new members of the team.
6. To be part of the team, share the planning, implementation and evaluation of the care of patients, and support for families.
7. To maintain a high standard of nursing care, and participate in making improvements to working practice.
8. To help ensure a safe working environment, be aware of the Safety at Work Policy and work within its guidelines. Carry out risk assessments as required.
9. Help promote good working relationships within the team, offering peer support and encouraging supportive practice.
Reviewed 04/06/2020 JMcG
CLINICAL DUTIES
1. Work within the hospice team to promote holistic care of patients and families.
2. Help assess the individual needs of the patient and the family.
3. Be responsible and accountable for own performance and standard of care given.
4. Communicate relevant information to the rest of the team concerning patient and family, respecting confidentiality.
5. Participate in discussion on patient care during ward report and at multidisciplinary team meetings.
6. Be involved in the support of bereaved relatives when appropriate.
7. To work flexibly if required across day therapies and the inpatient unit.
PERSONAL DEVELOPMENT
1. Be aware of clinical developments within your and attend relevant study opportunities.
2. Written appraisal by staff nurse or Ward Sister (minimum once yearly).
3. Use opportunities to consolidate learned skills.
4. Identify specific needs to widen knowledge and experience as appropriate
5. Develop competencies relevant to your role as identified in annual appraisal.
GENERAL
This job description outlines the main elements of the role and is subject to regular review and possible alteration.
St Kentigern Hospice's inpatient unit that provides palliative care to patients with all life limiting illnesses and a day therapies unit that offers enabling support to patients.
Job responsibilities
ST KENTIGERN HOSPICE
HEALTH CARE SUPPORT WORKER
20 HOURS PER WEEK
Responsible to: Ward Sister
Accountable to: Matron
ROLE
To help and assist other members of the multidisciplinary team in creating an atmosphere in which patients and their families are supported and receive the best care possible.
AIMS
1. To respect, empower and work in partnership with others, ensuring the delivery of high quality care.
2. Work independently within your role, planning care alongside registered Nurses.
3. Assist registered nurses in carrying out care.
4. Prioritise care appropriately, observe and report accurately on patients general conditions, ensuring that all information is communicated by taking part in discussion and recording relevant information.
5. Mentor and be a role model to new members of the team.
6. To be part of the team, share the planning, implementation and evaluation of the care of patients, and support for families.
7. To maintain a high standard of nursing care, and participate in making improvements to working practice.
8. To help ensure a safe working environment, be aware of the Safety at Work Policy and work within its guidelines. Carry out risk assessments as required.
9. Help promote good working relationships within the team, offering peer support and encouraging supportive practice.
Reviewed 04/06/2020 JMcG
CLINICAL DUTIES
1. Work within the hospice team to promote holistic care of patients and families.
2. Help assess the individual needs of the patient and the family.
3. Be responsible and accountable for own performance and standard of care given.
4. Communicate relevant information to the rest of the team concerning patient and family, respecting confidentiality.
5. Participate in discussion on patient care during ward report and at multidisciplinary team meetings.
6. Be involved in the support of bereaved relatives when appropriate.
7. To work flexibly if required across day therapies and the inpatient unit.
PERSONAL DEVELOPMENT
1. Be aware of clinical developments within your and attend relevant study opportunities.
2. Written appraisal by staff nurse or Ward Sister (minimum once yearly).
3. Use opportunities to consolidate learned skills.
4. Identify specific needs to widen knowledge and experience as appropriate
5. Develop competencies relevant to your role as identified in annual appraisal.
GENERAL
This job description outlines the main elements of the role and is subject to regular review and possible alteration.
St Kentigern Hospice's inpatient unit that provides palliative care to patients with all life limiting illnesses and a day therapies unit that offers enabling support to patients.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Personal Qualities
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Personal Qualities
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St Kentigern Hospice
Address
Upper Denbigh Road
St Asaph
Denbighshire
LL17 0RS
Employer's website
Employer details
Employer name
St Kentigern Hospice
Address
Upper Denbigh Road
St Asaph
Denbighshire
LL17 0RS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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