• Job Description

  Req#: H9050-26-0523?language=en&page=272&sort=publicationDateDesc

  Job summary

  To provide day to day care for service users under supervision of a Clinician which adheres to best practice, standards and guidelines, and contributes towards the service users care and treatment.

  • Work in partnership with service users, other members of the MDT staff as appropriate, to achieve the optimum health outcome for clients.
  • To be part of the MDT in providing a high and consistent level of holistic care, maintaining the dignity and equality of the individual. This includes direct care.

  Main duties of the job

  We have Health Care Support Worker vacancies in our Mental Health Team, based in Heddfan Wrexham. If you enjoy helping people and want to make a positive difference to their lives, this job could be perfect for you.

  Health Care Support Workers are at the absolute heart of what we do, delivering frontline care and support. Your work will involve working with elderly and vulnerable people who have mental health problems such as dementia and depression. Your role will include enabling people to stay living as independently as possible, to take part in activities in their local community and supporting them to maintain good mental and physical wellbeing.

  We are looking for well-motivated, conscientious and friendly people who are willing to learn and to play a key role in improving the lives of the patients we work with. You will have contact with patients, relatives, other members of the public and professionals from partner organisations.

  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

  About us

  If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

  Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

  Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

  Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

  We reserve the right to close this vacancy early if we receive sufficient applications for therole. Therefore, if you are interested, please submit your application as early as possible.

  Details

  Date posted

  16 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £25,313 to £26,999 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  050-ACS080-0226-A

  Job locations

  Gwanwyn Ward, Heddfan Unit, Wrexham Maelor Hospital

  Croesnewydd Road

  Wrexham

  LL13 7TD

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Qualifications

  Essential

  • Meets all essential criteria as per attached job description/person specification

  Desirable

  • Training in Mental Health

  Experience

  Essential

  • Significant experience of working with people with dementia

  Desirable

  • Worked in Mental Health care setting
  • Experience of working in the community

  Skills

  Essential

  • Evidence of working as part of MDT
  • Evidence of good communication skills
  • Evidence of working autonomously

  Desirable

  • Ability to speak Welsh
  • Evidence of IT skills

  Person Specification

  Qualifications

  Essential

  • Meets all essential criteria as per attached job description/person specification

  Desirable

  • Training in Mental Health

  Experience

  Essential

  • Significant experience of working with people with dementia

  Desirable

  • Worked in Mental Health care setting
  • Experience of working in the community

  Skills

  Essential

  • Evidence of working as part of MDT
  • Evidence of good communication skills
  • Evidence of working autonomously

  Desirable

  • Ability to speak Welsh
  • Evidence of IT skills

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Gwanwyn Ward, Heddfan Unit, Wrexham Maelor Hospital

  Croesnewydd Road

  Wrexham

  LL13 7TD

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Gwanwyn Ward, Heddfan Unit, Wrexham Maelor Hospital

  Croesnewydd Road

  Wrexham

  LL13 7TD

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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