Employer Industry: IT Services and Solutions

Why consider this job opportunity:
- Competitive salary with rich benefits package, including Medical, Dental, Vision, and 401K
- Two weeks of vacation plus additional paid time off for personal and sick leave
- Opportunities for certification and hands-on training
- Energetic work environment with corporate culture amenities
- Travel opportunities between locations, enhancing work experience
- Recognized as a top workplace every year since 2012

What to Expect (Job Responsibilities):
- Provide customer service and technical support to end users via phone
- Troubleshoot hardware and software issues, including Microsoft Office and Office 365
- Assist with the installation and maintenance of various operating systems, including Windows and Apple devices
- Participate in an on-call rotation for after-hours support
- Travel between locations for equipment transportation and support

What is Required (Qualifications):
- Minimum of 5 years of experience in a Help Desk position
- Proficiency in troubleshooting Microsoft Office and Office 365
- Familiarity with Windows 10/11 and Active Directory
- Experience with DNS, DHCP, and mobile devices (iPhone and Android)
- Must possess a valid driver's license and proof of vehicle insurance

How to Stand Out (Preferred Qualifications):
- Experience with Google G-Suite, SCCM certifications, and Microsoft/Azure certifications
- Background in Kaseya and JAMF
- Bilingual in Spanish language

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