Remote Jobs
Help Desk Supervisor (HYBRID TELEWORK)
This job is now closed
Job Description
- Req#: 664748BR
Employer Industry: Aerospace and Defense
Why Consider this Job Opportunity:
- Competitive pay up to $145,600
- Opportunity for career advancement and growth within the organization
- Ability to work remotely part of the time
- Comprehensive benefits package including medical, dental, vision, and more
- Supportive work environment with emphasis on employee well-being
- Incentive plan eligibility
What to Expect (Job Responsibilities):
- Manage ISC Service Central duties, including adding and deleting people from support groups
- Monitor ISC help desk calls, requests, incidents, and escalations
- Maintain employee GRID/Charge numbers and SWI-704-2 Computer
- Manage hardware ordering and approvals
- Ensure core hour coverage for ISC staff vacations and outages
What is Required (Qualifications):
- Bachelor's degree in System Engineering, Information Technology, or related field
- Ability to obtain and maintain a security clearance at the SECRET level
- Experience with Windows, Linux, and Unix OS
- Demonstrated leadership skills and ability to partner with different business areas
- Strong oral and written communication skills
How to Stand Out (Preferred Qualifications):
- 2+ years of experience in a leadership role supporting equipment/systems
- Systems and Software Engineering Experience
- Demonstrated ability to set expectations and achieve results
#AerospaceDefense #CareerOpportunity #CompetitivePay #RemoteWork #IncentivePlan
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