• Job Description

  Req#: 44e603e8-e581-4f5a-ac0d-afdac3a3a0c0
  **Employer Industry:** Orthodontic Technology Solutions
  
  **Why consider this job opportunity:**
  - Salary up to $65,000 annually
  - Full medical, dental, and vision benefits with 100% employer-paid options and buy-up plans
  - Flexible PTO and 9 company-paid holidays
  - Supportive culture with unique growth opportunities and a peer-to-peer recognition program
  - Paid parental leave with a two-week "ease-back" program for parents returning to work
  - Opportunity to work in a dynamic, collaborative environment with a focus on improving patient care
  
  **What to Expect (Job Responsibilities):**
  - Set up and configure computer systems, software, and equipment for new hires
  - Troubleshoot and resolve a wide range of technical issues, from connectivity problems to software glitches
  - Provide technical support to local and remote users via phone, chat, screen share, or in-person support
  - Log and track all service and repair activities and maintain parts inventory
  - Manage user accounts, permissions, and mailbox setups
  
  **What is Required (Qualifications):**
  - Associate degree or 1-3 years of relevant IT support experience
  - Clear, professional communication skills—both written and verbal—across a wide range of users
  - Ability to prioritize tasks and manage multiple responsibilities in a dynamic environment
  - Experience supporting both Windows and Apple platforms
  - Familiarity with help desk ticketing systems and remote support tools
  
  **How to Stand Out (Preferred Qualifications):**
  - Customer-focused mindset and ability to explain technical concepts to non-technical users
  
  #Orthodontics #ITSupport #CareerOpportunities #EmployeeBenefits #FlexibleWork
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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