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Job Description
- Req#: 300000990093297
Employer Industry: IT Services
Why Consider this Job Opportunity:
- Pay commensurate with experience
- Full-time benefits including Medical, Dental, Vision, 401K, and other possible benefits
- Opportunity for career advancement within the organization
- Supportive work environment with a focus on solving challenging problems
- Chance to work with a diverse range of technologies and systems
- Potential for flexible work arrangements
What to Expect (Job Responsibilities):
- Receive customer assistance requests, log requests into the tracking system, and assign, plan, and schedule tasks
- Test, integrate, and maintain project-specific hardware and software in a multi-platform LAN or WAN environment
- Maintain all hardware, software, and resource databases related to IT operations
- Provide IT acquisition support to staff consisting of specifying equipment and software configurations and pricing for purchase
- Install and configure Windows, Mac, and Unix-based systems and software
What is Required (Qualifications):
- Some college-level education preferred
- Four years of experience in microcomputer maintenance and operation and two years' experience in a networked environment
- Ability to perform basic system administration of microcomputer operating systems
- Good working knowledge of network protocols and operation to perform basic networking and telecommunications diagnostics
- Ability to obtain a USAccess from the employer
How to Stand Out (Preferred Qualifications):
- A+ certification or similar
- Experience in troubleshooting computer and peripheral hardware and software issues
- Knowledge of OSI model and network protocols
#ITServices #TechnicalSupport #CareerOpportunity #BenefitsIncluded #FlexibleWork
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