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Help Desk Technician

7 days ago

Pay$29.00 / hour
LocationSeattle/Washington
Employment typeFull-Time

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  • Job Description

      Req#: 6794648
      Employer Industry: Outdoor Clothing and Gear Manufacturing

      Why consider this job opportunity:
      - Salary of $29.00 per hour
      - 11 paid holidays each year and 3 floating holidays
      - Comprehensive medical, dental, and vision plans
      - Paid volunteer time and transportation benefits
      - Opportunity to be part of a small Information Systems Team in a collaborative environment
      - Product discounts available

      What to Expect (Job Responsibilities):
      - Maintain and manage users and computers in a hybrid environment using Active Directory and Microsoft O365
      - Provide technical assistance and support to users related to systems, hardware, and software
      - Respond to queries, run diagnostics, isolate problems, and implement solutions
      - Collaborate with the IT Manager in maintaining assets and overseeing IT Lifecycle Management
      - Travel occasionally between employer locations in Des Moines, WA, and El Monte, CA

      What is Required (Qualifications):
      - Strong troubleshooting and critical thinking skills
      - Positive attitude and eagerness to provide outstanding customer service
      - Technical degree with relevant IT experience
      - Understanding of Windows Client/Server platforms, Windows 10 to Windows 11, and Windows server editions
      - Ability to communicate technical information effectively to a wide range of end-users

      How to Stand Out (Preferred Qualifications):
      - Experience with Microsoft Active Directory and Microsoft O365/M365
      - Familiarity with TCP/IP, DNS, DHCP, LAN, WAN, and Wi-Fi network protocols
      - Experience supporting MacOS in a Microsoft Active Directory environment
      - Basic use of PowerShell for management of Active Directory and Office 365
      - Experience working with third-party vendors and service providers

      #OutdoorGear #ITSupport #CareerOpportunity #EmployeeBenefits #TechnicalSkills

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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