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Help Desk Testing Specialist
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Job Description
- Req#: J0HU71131018
Employer Industry: Health-Related Consulting Services
Why consider this job opportunity:
- Salary up to $71,500 annually
- Opportunity for career development and educational advancement
- Fully remote position, allowing for flexibility in work location
- Supportive and collegial team environment
- Chance to work on high-visibility projects with government clients
- Comprehensive benefits package including health and retirement benefits
What to Expect (Job Responsibilities):
- Provide Tier I, II, and III multi-channel Help Desk support for CHAMP stakeholders related to OH CDMS
- Troubleshoot bugs and defects in support of application development
- Utilize Test Driven Development (TDD) methodologies to develop test criteria for user stories
- Participate in daily Agile stand-ups and sprint ceremonies with Scrum Teams
- Conduct testing after each sprint to ensure requirements are met before closing tasks
What is Required (Qualifications):
- US citizen or authorized to work in the US and lived in the US for 3 of the last 5 years
- Bachelor's Degree with a minimum of 2 years of relevant work experience
- Excellent verbal and written communication skills
- Ability to collaborate closely with government customers
- Understanding and knowledge of OH CDMS
How to Stand Out (Preferred Qualifications):
- Knowledge of PRRB appeals and processes within OH CDMS
- Experience with TestRail is a plus
#HealthConsulting #RemoteWork #CareerDevelopment #HelpDeskSupport #AgileMethodologies
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