Employer Industry: Managed IT Services

Why consider this job opportunity:
- Competitive pay
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility
- Supportive and collaborative work environment
- Chance to work with the latest technologies and enhance troubleshooting skills

What to Expect (Job Responsibilities):
- Provide general desktop, user, and hardware support
- Perform proactive system maintenance, including backup solutions
- Offer connectivity and troubleshooting support
- Provide network and server support
- Demonstrate good communication skills and documentation

What is Required (Qualifications):
- Must be experienced and proficient in Remote Software Technologies
- Must have knowledge of VPN Connectivity and TCP/IP LAN Networks
- Proficiency in Windows Troubleshooting and Printer Troubleshooting
- Experience with Office 365 and Cloud Applications
- Critical thinking skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a similar technical support role
- Certification in Windows Operating System

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