• Job Description

  Req#: 530576
  GENERAL SUMMARY OF DUTIES: Responsible for accurately processing hospital and office medical records and patient documentation with basic knowledge of ICD-10 and CPT coding.
  
  REPORTS TO: Hospital Charge Entry Supervisor
  
  RESPONSIBILITIES
  Duties include but are not limited to:
  - Ensures accurate processing of medical records and documentations to be submitted into the patient charts
  - Reviews and analyzes patient records to determine accurate dating and sequencing of documents
  - Accessing multiple hospital portals and EMRs to obtain information
  - Creating, organizing and keeping track of hospital charge tickets
  - Obtaining and maintain proper access to hospital portals
  - Email and phone communication with hospitals, providers, and office staff to obtain information needed for processing
  - Maintaining and managing interdepartmental communication within EMR system
  - Scanning documents and charge tickets into the patient chart
  - Cross training within department for coverage as needed
  - Completes follow-ups in a timely manner
  - Processes work in a timely manner and create solutions to prevent delay of document submission
  - Meets or exceeds quality and productivity standards as set by the Charge Entry Manager and/or Revenue Cycle Manager
  - Continues personal education by attending seminars and classes as needed
  - Stays up to date on changes and updates to the Current Procedural Terminology (CPT) and diagnosis codes (ICD-10)
  - Understands and abides by CMS and other payer guidelines in coding and billing
  - Answers emails and voicemails and returns calls in a timely and efficient manner
  - Completes requests for information from other AGA, LLC staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
  - Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
  - Participates in staff meetings as directed by the Charge Entry Manager and/or Revenue Cycle Manager.
  - Cross trains and performs other practice functions as directed by the Charge Entry Manager and/or Revenue Cycle Manager
  - Any other duties and/or special projects as assigned
  
  REQUIRED EDUCATION, SKILLS AND EXPERIENCE
  - High School Diploma or GED required
  - 1-2 years of medical office experience. Basic knowledge ICD-10 and CPT Coding preferred
  - Specialty clinical experience in Gastroenterology experience preferred
  - Skills and knowledge of EMR software functionality and operations
  - Proficiency in multiple Microsoft Office applications
  - Knowledge and ability to process patient medical records
  
  ADDITIONAL SKILLS AND EXPERIENCE
  Charge Entry I must be able to:
  - Provide a high level of quality patient care and customer service at all times
  - Plan, prioritize, and complete multiple tasks as delegated by Revenue Cycle Manager and/or Charge Entry Manager
  - Ability to work under pressure; assess, respond, and communicate issues in a timely manner
  - Maintain composure and set a professional example to patients and coworkers
  - Communicate clearly with patients and coworkers through the telephone, email, and in-person
  - Interpret and apply clinical and non-clinical policies and procedures
  
  PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
  Requires sitting and standing associated with a normal office environment; travel within the Metro area required.

• About the company

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