MGM Resorts International
Hotel Lobby Ambassador - Park MGM
This job is now closed
Job Description
- Req#: 272994
Welcome guests to the property and the MGM Resorts family, providing memorable service, anticipating needs, and responding to and resolving guest complaints in alignment with S.H.O.W. Service Basics
Monitor and direct traffic flow while managing queuing system procedures in accordance with property policies
Maintain comprehensive and accurate knowledge of groups, events, amenities, outlets, and general information
Enthusiastically promote features and benefits of MGM Resorts International venues and outlets
Utilize tablet devices to perform key transactions as well as display products and services to guests
Must be 18 years of age or older
High School Diploma or GED
One (1) year of prior Guest-Facing Customer Service preferred
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Ability to work various shifts, including weekends and all holidays
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Park MGM employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
Las Vegas, NevadaThe SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB :
As a Hotel Lobby Ambassador, you’re the welcoming face and first point of contact the moment guests arrive. You’ll greet every guest with genuine warmth, efficiently check them in and out, answer questions, and anticipate their needs to ensure a smooth, seamless stay. By learning guests’ unique stories and delivering personalized service, you’ll turn everyday interactions into memorable moments. With your confident personality and “let’s make this awesome” energy, you’ll create the WOW experiences guests rave about long after check-out—playing a vital role in owning the guest experience and sending everyone home with unforgettable memories.
THE STARTING RATE: $19.00 / Per Hour
THE DAY-TO-DAY:
THE IDEAL CANDIDATE:
THE PERKS & BENEFITS:
VIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10922
Are you ready to JOIN THE SHOW? Apply today!
About the company
MGM Resorts International is an American global hospitality and entertainment company operating destination resorts in Las Vegas, Massachusetts, Detroit, Mississippi, Maryland, and New Jersey, including Bellagio, Mandalay Bay, MGM Grand, and Park MGM.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.