• Job Description

  Req#: A3584-26-0007?language=en&page=467&sort=publicationDateDesc

  Job summary

  The purpose of this role is to provide comprehensive, hands-on HR support across BWPCA services, working closely with service and BWPCA leads to ensure the effective management of the workforce throughout the full employee lifecycle. The postholder will provide end-to-end HR support and day-to-day advice on employee relations matters, enabling services to operate safely, efficiently, and in line with employment legislation, contractual requirements, and organisational policies.

  The postholder will support with recruitment, onboarding, induction, probation, performance management, role changes, and leavers, helping to ensure consistent and effective people management across services.

  Main duties of the job

  1. Provide comprehensive HR support for the full employee lifecycle, including onboarding, induction, probation, role changes, and leavers.
  2. Coordinate recruitment campaigns across a wide range of clinical and non-clinical roles, including drafting adverts, shortlisting, interviews, and pre-employment checks.
  3. Maintain accurate HR records and ensure compliance with DBS, right to work, professional registration, and contractual requirements.
  4. Support appraisal, performance review, and probation processes across both practices.

  About us

  Berkshire West Primary Care Alliance (BWPCA) is the collaborative voice of general practice across the Berkshire West Place within the Buckinghamshire, Oxfordshire, and Berkshire West (BOB) Integrated Care System. We bring together GP practices and Primary Care Networks (PCNs) to work at scale, enabling innovation, influencing system change, and delivering services that meet the needs of our local populations.

  BWPCA plays a vital role in shaping the future of primary care by strengthening partnerships, developing the workforce, and ensuring general practice is a central and equal partner in integrated care. Our work supports sustainability, equity, and improved outcomes for patients across Reading, Wokingham, and West Berkshire.

  Details

  Date posted

  02 March 2026

  Pay scheme

  Other

  Salary

  Depending on experience £28,000-£30,000 DOE per annum

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  A3584-26-0007

  Job locations

  Royal Berkshire Hospital

  London Road

  Reading

  RG1 5AN

  
  

  Job description

  Job responsibilities

  HR officer

  (Job Description)

  Position:

  HR Officer

  Location:

  Services within the BWPCA Portfolio

  Hours:

  22.5 hours per week

  Contract:

  12 months fixed term (with the possibility of extension)

  Salary:

  £28,000-£30,000 DOE per annum

  Reports to:

  Chief Executive Officer

  Accountable to:

  BWPCA Board

  Purpose of the role:

  The purpose of this role is to provide comprehensive, hands-on HR support across BWPCA services, working closely with service and BWPCA leads to ensure the effective management of the workforce throughout the full employee lifecycle. The postholder will provide end-to-end HR support and day-to-day advice on employee relations matters, enabling services to operate safely, efficiently, and in line with employment legislation, contractual requirements, and organisational policies.

  The postholder will support with recruitment, onboarding, induction, probation, performance management, role changes, and leavers, helping to ensure consistent and effective people management across services.

  The role is delivered with a high degree of professional autonomy. While regular input and support are available from an external HR provider, the postholder will be expected to exercise sound professional judgement, identify employment-related risk at an early stage, and recognise when escalation to external HR is appropriate.

  Due to the nature of the role, regular on-site presence is essential. This enables effective, timely support to managers and staff, particularly in relation to sensitive and complex employee relations matters, and supports strong working relationships with service and BWPCA leads.

  The Role and Responsibilities:

  Core HR Operations

  Provide comprehensive HR support for the full employee lifecycle, including onboarding, induction, probation, role changes, and leavers.

  Coordinate recruitment campaigns across a wide range of clinical and non-clinical roles, including drafting adverts, shortlisting, interviews, and pre-employment checks.

  Maintain accurate HR records and ensure compliance with DBS, right to work, professional registration, and contractual requirements.

  Support appraisal, performance review, and probation processes across both practices.

  Employee Relations (Key Focus of the Role)

  • Act as the first point of contact for employee relations matters across the services, supporting managers and BWPCA leads with:
  • Grievances
  • Disciplinary processes
  • Capability and performance management
  • Long-term sickness absence
  • Conduct concerns and complex workplace issues
  • Provide clear, pragmatic HR advice on process, risk, and options, supporting difficult and sensitive conversations.
  • Ensure fair, consistent, and legally sound approaches to people management, aligned with employment law and best practice.
  • Proactively identify employment risk and escalate appropriately, including recommending when external HR or legal advice should be sought.

  Policy, Compliance and Risk Management

  • Support the development, review, and consistent application of HR policies and procedures across BWPCA services.
  • Ensure HR practices align with employment legislation, NHS guidance, and contractual obligations.
  • Reduce organisational risk through robust processes, accurate documentation, and timely advice.

  Wellbeing and Occupational Health

  • Coordinate Occupational Health referrals and support managers with absence management, reasonable adjustments, and return-to-work planning.
  • Promote a supportive, fair, and inclusive working environment across BWPCA services.

  .

  Working Relationships

  • Build strong, trusted working relationships with BWPCA partners, managers, and staff across BWPCA service portfolio.
  • Work closely with the Head of Service Delivery on workforce planning, complex employee relations cases, and wider people priorities.
  • Support managers in developing confidence and capability in people management

  General Terms of Reference: In carrying out the above duties the post holder will:

  Work flexibly across operational sites as required.

  On-site presence across both practices is essential

  The role will involve working across multiple sites to provide visible, accessible HR support.

  Essential Skill & Qualities: The essential skills & qualities we are looking for are:

  Attributes

  Essential

  Proactive, solution-focused approach to HR challenges.

  Confident, resilient, and comfortable managing sensitive and higher-risk employee relations matters.

  Able to work with a high degree of autonomy and exercise sound professional judgement.

  Professional, approachable, and empathetic, with the ability to manage difficult conversations calmly and fairly.

  High levels of integrity, confidentiality, and professionalism.

  Well organised and able to manage a varied workload in a fast-paced environment.

  Desirable

  Creative and innovative thinker, open to improving ways of working.

  Evidence of personal leadership and role-modelling organisational values.

  Qualifications

  Essential

  Experience working in Human Resources or a related field or working towards a relevant professional qualification.

  Evidence of ongoing professional development and commitment to continuous learning.

  CIPD Level 5 (or actively studying, with equivalent experience).

  Experience

  Essential

  Significant experience providing HR advice and support, including hands-on employee relations casework.

  Experience advising managers on grievances, disciplinaries, performance, and sickness absence.

  Demonstrable understanding of employment law principles and associated organisational risk.

  Experience of working collaboratively with senior stakeholders.

  Ability to use data and information to inform decisions and recommendations.

  Experience supporting HR delivery within a medium-sized or complex organisation, with multiple roles, teams, or work locations.

  Desirable

  Experience within healthcare, NHS, or the wider public sector.

  Experience within GP practices, Primary Care Networks, or GP Federations.

  Experience of supporting organisational change or improvement projects.

  Experience of supervising, mentoring, or supporting colleagues or managers.

  .

  This post is subject to a DBS check.

  Amendments: This description accurately reflects the present position, however, it may be amended and reviewed. Any change will be made following a proper period of consultation.

  Job description

  Job responsibilities

  HR officer

  (Job Description)

  Position:

  HR Officer

  Location:

  Services within the BWPCA Portfolio

  Hours:

  22.5 hours per week

  Contract:

  12 months fixed term (with the possibility of extension)

  Salary:

  £28,000-£30,000 DOE per annum

  Reports to:

  Chief Executive Officer

  Accountable to:

  BWPCA Board

  Purpose of the role:

  The purpose of this role is to provide comprehensive, hands-on HR support across BWPCA services, working closely with service and BWPCA leads to ensure the effective management of the workforce throughout the full employee lifecycle. The postholder will provide end-to-end HR support and day-to-day advice on employee relations matters, enabling services to operate safely, efficiently, and in line with employment legislation, contractual requirements, and organisational policies.

  The postholder will support with recruitment, onboarding, induction, probation, performance management, role changes, and leavers, helping to ensure consistent and effective people management across services.

  The role is delivered with a high degree of professional autonomy. While regular input and support are available from an external HR provider, the postholder will be expected to exercise sound professional judgement, identify employment-related risk at an early stage, and recognise when escalation to external HR is appropriate.

  Due to the nature of the role, regular on-site presence is essential. This enables effective, timely support to managers and staff, particularly in relation to sensitive and complex employee relations matters, and supports strong working relationships with service and BWPCA leads.

  The Role and Responsibilities:

  Core HR Operations

  Provide comprehensive HR support for the full employee lifecycle, including onboarding, induction, probation, role changes, and leavers.

  Coordinate recruitment campaigns across a wide range of clinical and non-clinical roles, including drafting adverts, shortlisting, interviews, and pre-employment checks.

  Maintain accurate HR records and ensure compliance with DBS, right to work, professional registration, and contractual requirements.

  Support appraisal, performance review, and probation processes across both practices.

  Employee Relations (Key Focus of the Role)

  • Act as the first point of contact for employee relations matters across the services, supporting managers and BWPCA leads with:
  • Grievances
  • Disciplinary processes
  • Capability and performance management
  • Long-term sickness absence
  • Conduct concerns and complex workplace issues
  • Provide clear, pragmatic HR advice on process, risk, and options, supporting difficult and sensitive conversations.
  • Ensure fair, consistent, and legally sound approaches to people management, aligned with employment law and best practice.
  • Proactively identify employment risk and escalate appropriately, including recommending when external HR or legal advice should be sought.

  Policy, Compliance and Risk Management

  • Support the development, review, and consistent application of HR policies and procedures across BWPCA services.
  • Ensure HR practices align with employment legislation, NHS guidance, and contractual obligations.
  • Reduce organisational risk through robust processes, accurate documentation, and timely advice.

  Wellbeing and Occupational Health

  • Coordinate Occupational Health referrals and support managers with absence management, reasonable adjustments, and return-to-work planning.
  • Promote a supportive, fair, and inclusive working environment across BWPCA services.

  .

  Working Relationships

  • Build strong, trusted working relationships with BWPCA partners, managers, and staff across BWPCA service portfolio.
  • Work closely with the Head of Service Delivery on workforce planning, complex employee relations cases, and wider people priorities.
  • Support managers in developing confidence and capability in people management

  General Terms of Reference: In carrying out the above duties the post holder will:

  Work flexibly across operational sites as required.

  On-site presence across both practices is essential

  The role will involve working across multiple sites to provide visible, accessible HR support.

  Essential Skill & Qualities: The essential skills & qualities we are looking for are:

  Attributes

  Essential

  Proactive, solution-focused approach to HR challenges.

  Confident, resilient, and comfortable managing sensitive and higher-risk employee relations matters.

  Able to work with a high degree of autonomy and exercise sound professional judgement.

  Professional, approachable, and empathetic, with the ability to manage difficult conversations calmly and fairly.

  High levels of integrity, confidentiality, and professionalism.

  Well organised and able to manage a varied workload in a fast-paced environment.

  Desirable

  Creative and innovative thinker, open to improving ways of working.

  Evidence of personal leadership and role-modelling organisational values.

  Qualifications

  Essential

  Experience working in Human Resources or a related field or working towards a relevant professional qualification.

  Evidence of ongoing professional development and commitment to continuous learning.

  CIPD Level 5 (or actively studying, with equivalent experience).

  Experience

  Essential

  Significant experience providing HR advice and support, including hands-on employee relations casework.

  Experience advising managers on grievances, disciplinaries, performance, and sickness absence.

  Demonstrable understanding of employment law principles and associated organisational risk.

  Experience of working collaboratively with senior stakeholders.

  Ability to use data and information to inform decisions and recommendations.

  Experience supporting HR delivery within a medium-sized or complex organisation, with multiple roles, teams, or work locations.

  Desirable

  Experience within healthcare, NHS, or the wider public sector.

  Experience within GP practices, Primary Care Networks, or GP Federations.

  Experience of supporting organisational change or improvement projects.

  Experience of supervising, mentoring, or supporting colleagues or managers.

  .

  This post is subject to a DBS check.

  Amendments: This description accurately reflects the present position, however, it may be amended and reviewed. Any change will be made following a proper period of consultation.

  Person Specification

  Qualifications

  Essential

  • Experience working in Human Resources or a related field or working towards a relevant professional qualification.
  • Evidence of ongoing professional development and commitment to continuous learning.
  • CIPD Level 5 (or actively studying, with equivalent experience).

  Experience

  Essential

  • Significant experience providing HR advice and support, including hands-on employee relations casework.
  • Experience advising managers on grievances, disciplinaries, performance, and sickness absence.
  • Demonstrable understanding of employment law principles and associated organisational risk.
  • Experience of working collaboratively with senior stakeholders.
  • Ability to use data and information to inform decisions and recommendations.
  • Experience supporting HR delivery within a medium-sized or complex organisation, with multiple roles, teams, or work locations.

  Desirable

  • Experience within healthcare, NHS, or the wider public sector.
  • Experience within GP practices, Primary Care Networks, or GP Federations.
  • Experience of supporting organisational change or improvement projects.
  • Experience of supervising, mentoring, or supporting colleagues or managers.

  Person Specification

  Qualifications

  Essential

  • Experience working in Human Resources or a related field or working towards a relevant professional qualification.
  • Evidence of ongoing professional development and commitment to continuous learning.
  • CIPD Level 5 (or actively studying, with equivalent experience).

  Experience

  Essential

  • Significant experience providing HR advice and support, including hands-on employee relations casework.
  • Experience advising managers on grievances, disciplinaries, performance, and sickness absence.
  • Demonstrable understanding of employment law principles and associated organisational risk.
  • Experience of working collaboratively with senior stakeholders.
  • Ability to use data and information to inform decisions and recommendations.
  • Experience supporting HR delivery within a medium-sized or complex organisation, with multiple roles, teams, or work locations.

  Desirable

  • Experience within healthcare, NHS, or the wider public sector.
  • Experience within GP practices, Primary Care Networks, or GP Federations.
  • Experience of supporting organisational change or improvement projects.
  • Experience of supervising, mentoring, or supporting colleagues or managers.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Berkshire West Primary Care Alliance

  Address

  Royal Berkshire Hospital

  London Road

  Reading

  RG1 5AN

  
  

  Employer's website

  https://www.berkshirewestprimarycarealliance.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Berkshire West Primary Care Alliance

  Address

  Royal Berkshire Hospital

  London Road

  Reading

  RG1 5AN

  
  

  Employer's website

  https://www.berkshirewestprimarycarealliance.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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