• Job Description

  Req#: 154361

  No Relocation Assistance Offered
  # 154361 - Mumbai, Maharashtra, India

  Job Summary

  This position will act as the first line of support for all troubleshooting and issue resolution for HR systems, including SuccessFactors and SAP HR. Position will also lead the coordination and execution of all upgrade support activities. In future the incumbent would also be encouraged to acquire knowledge of new technology solutions, and be involved in the development & implementation of new technology solutions.

  Principal Duties & Responsibilities

  • Respond to routine transaction requests for SuccessFactors and SAP HR.
  • Be the first line of support for all troubleshooting and issue resolution
  • Expertise in SAP SuccessFactors Modules like Employee Central, Learning Management System, Recruiting, Onboarding, Performance and Goal Management, Career Development, Succession Planning.
  • Work with all relevant teams in CBS, COHRE and GIT to research, analyze, troubleshoot and resolve SuccessFactors and SAP HR system issues.
  • Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements.
  • Escalate issues to GIT/GSSO teams as needed.
  • Develop test scripts based on business requirements, perform thorough testing of fixes and document results.
  • Lead the coordination and execution of testing cycles, troubleshooting and issue resolution for all planned upgrades and rollouts of enhancements for all HR systems, collaborating with GIT and HR teams to ensure successful implementation.
  • Lead the execution of ongoing testing and documentation requirements necessary to support and maintain LMS validation.
  • Make system configuration changes as necessary for key system enhancements.

  Education/ Experience Requirements

  Minimum Education/Experience:

  • Bachelor's Degree in Information Technology, Computer Engineering, Computer Science or related field
  • At least 4 years of hands on IT experience in HR Technology systems (SAP Success Factors)
  • Proficiency with SAP-HR and Success Factors systems
  • Proficiency with Google applications (Docs, Sheets, Slides)
  • Excellent communication skills both written and verbal
  • Flexibility to learn New Technologies
  • Human Resources functional knowledge desirable.

  Areas of Skills

  • Strong organizational and analytical skills and attention to detail.
  • Good conceptual skills.
  • Ability to identify, analyze, and resolve problems logically and systematically to identify and communicate root cause.
  • Ability to effectively communicate technical information verbally as well as in written formats.
  • Proficient English language skills.

  Equal Opportunity Employer
  Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

  Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

  Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

  For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com.

  Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

• About the company

  Colgate-Palmolive Company is an American multinational consumer products company headquartered on Park Avenue in Midtown Manhattan, New York City. It specializes in the production, distribution and provision of household, health care, personal care and veterinary products.

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