• Job Description

  Req#: 20627
  Introduction
  
  The Wisconsin Department of Children and Families (DCF), Division of Family & Economic Security (DFES), Bureau of Working Families (BWF), TANF Automation Section is currently recruiting to fill an IS Business Automation Specialist position. DCF offers great benefits , personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin. To learn more about DCF's complete compensation package, please visit our Total Rewards Calculator!
  
  This position may allow hybrid work for a portion of the work schedule up to 90% depending on the employee's preference and needs of the work unit. Any hybrid work flexibility that may be available will be discussed in more detail in the interview process.
  
  For positions that do allow hybrid work flexibility, employees may need to report to a DCF office location on short notice. There is no mileage reimbursement when traveling to the headquarter location. Our DCF locations are in the following cities: Madison, Milwaukee, Green Bay, Eau Claire, and Rhinelander. Employees need to report to the 201 W. Washington Ave. Madison, WI office or the 635 N 26 St. Milwaukee, WI office on their first day for onboarding and orientation.
  
  High speed internet access is required to meet the needs of remote work.
  
  Come see why DCF is such a great place to work!
  
  DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/ .
  
  Position Summary
  
  This position is responsible for defining and implementing the system changes that must be made to the W-2 and related programs information systems in relationship to changes in program policies and procedures, federal reporting, financial reporting, program monitoring, contracts, and audits.
  
  View the complete position description .
  
  Salary Information
  
  The starting salary is between $39.22 and $48.00 per hour ($81,577 and $99,840 annually), depending on qualification s. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.
  
  The pay schedule/range is 07-33. A one-year probationary period may be required.
  
  Job Details
  
  Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.
  
  Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.
  
  Qualifications
  
  Minimally qualified applicants will have:
  • Experience leading small and large work groups with a wide variety of stakeholders, both internal and external to the organization (setting work group goals, documenting decisions clearly and concisely, resolving stakeholder conflicts, etc.)
  • Experience working with human service programs. (i.e., Wisconsin Works, FoodShare, Transitional Jobs, Child Care, WIOA)
  • Experience participating in business requirements gathering sessions (i.e., documenting and identifying business requirements, etc.)
  • Experience performing User Acceptance Testing (UAT), including writing test scenarios and documenting testing.
  • Experience providing technical support and/or writing technical documentation for system users or technical staff (i.e., developing user guides, desk aids, operational memos, analyzing, troubleshooting and resolving issues reported by users etc.)
  
  Well-qualified applicants will have:
  • Project management experience leading a team in designing, developing, and implementing large system projects from start to finish. (i.e., System modernization, implementation of software/technology to maximize efficiency, managing multiple priorities and serving as a liaison between program business, policy analysts and/or systems developers, planning resource needs, creating and maintaining workplans etc.)
  • Experience leading business requirement gathering and User Acceptance Testing (UAT) (i.e., assessing and developing business requirements, developing business process maps/flows, creation of test cases, etc.)
  • Experience working with one or more State of Wisconsin TANF data systems, (i.e., Wisconsin Work Programs (WWP), Client Assistance for Reemployment and Economic Support (CARES), CARES Worker Web (CWW), ACCESS, MyACCESS and/or Emergency Assistance (EA), etc.)
  
  How To Apply
  
  If you haven't already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.
  
  After you are logged in and are viewing the announcement, click "Apply Now." You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered.
  
  Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials.
  
  Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process.
  
  The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.
  
  The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
  
  Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.
  
  Deadline to Apply
  
  The deadline to apply is 11:59 PM on April 20, 2026. If you need assistance with the online application process, please contact, Megan Harper at 608-712-8730 or via email at Megan.Harper1@wisconsin.gov . Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.

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