• Job Description

  Req#: C9319-25-0921?language=en&page=147&sort=publicationDateDesc

  Job summary

  To be responsible for co-ordinating the day to day delivery of IT clinical, desktop and business system training to end users Trust-wide and the administration of test centres in line with audit requirements to maintain accreditation.

  Main duties of the job

  Duties for this role include:

  • To be responsible for co-ordinating the day to day delivery of IT clinical, desktop and business system training to end users Trust-wide and the administration of test centres in line with audit requirements to maintain accreditation.
  • To be responsible for the design, development, delivery and support of a full range of IM&T training - clinical, business and desktop enabling Trust staff and external customers to work more effectively with Information Technology.
  • Responsible through work activities in meeting national education, training and development standards for quality.
  • Education of Trust staff in relation to IM&T within NHS guidelines to deliver local and National strategies.
  • Act as deputy for Team Leader.
  • Act as first-line lead trainer delivering clinical, desktop and business system training thus ensuring staff have the knowledge of how to use the systems. This will involve participation in "train the trainer" programmes.

  About us

  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

  Details

  Date posted

  22 September 2025

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £31,049 to £37,796 a year per annum

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  319-7370954JN-B

  Job locations

  Northumbria Healthcare Manufacturing and Innovation Hub

  Avenue Road

  Seaton Delaval Whitley Bay

  NE25 0QJ

  
  

  Job description

  Job responsibilities

  Essential

  Qualifications:

  • Degree level education or equivalent level or relevant experience.
  • Institute of IT trainings Training Assessment Programme Qualification

  Or experience of training IT products in a post 16 environment.

  • Knowledge and holder of European Computer Driving Licens

  Experience:

  • Experience of using the Windows Operating System
  • A sound theoretical knowledge of Hardware, Software and the Internet
  • Planning and organisational skills to ensure timely training delivery
  • Awareness of local and national IM&T education and training strategies
  • Demonstrates effective interpersonal, organisational, presentation and communication skills (oral and written)
  • Highly developed interpersonal skills and ability to create and maintain effective working relationships with all service users internal and external
  • Capable of developing and delivering system user training programmes for all levels of staff
  • Must possess a comprehensive range of practical analytical, statistical and numerical skills in order to analyse and report on training activity and none attendance.
  • Ability to work using own initiative, motivating service users to achieve their objectives
  • Must be able to communicate effectively with all levels of users

  Desirable

  Qualifications/Experience

  • Practical experience of training or teaching of Microsoft products.
  • Knowledge of clinical systems used within the Trust and NHS
  • Microsoft Office Specialist Qualification or extensive experience of using the Microsoft Office suite

  Job description

  Job responsibilities

  Essential

  Qualifications:

  • Degree level education or equivalent level or relevant experience.
  • Institute of IT trainings Training Assessment Programme Qualification

  Or experience of training IT products in a post 16 environment.

  • Knowledge and holder of European Computer Driving Licens

  Experience:

  • Experience of using the Windows Operating System
  • A sound theoretical knowledge of Hardware, Software and the Internet
  • Planning and organisational skills to ensure timely training delivery
  • Awareness of local and national IM&T education and training strategies
  • Demonstrates effective interpersonal, organisational, presentation and communication skills (oral and written)
  • Highly developed interpersonal skills and ability to create and maintain effective working relationships with all service users internal and external
  • Capable of developing and delivering system user training programmes for all levels of staff
  • Must possess a comprehensive range of practical analytical, statistical and numerical skills in order to analyse and report on training activity and none attendance.
  • Ability to work using own initiative, motivating service users to achieve their objectives
  • Must be able to communicate effectively with all levels of users

  Desirable

  Qualifications/Experience

  • Practical experience of training or teaching of Microsoft products.
  • Knowledge of clinical systems used within the Trust and NHS
  • Microsoft Office Specialist Qualification or extensive experience of using the Microsoft Office suite

  Person Specification

  Qualifications

  Essential

  • o Degree or equivalent knowledge and experience in IT or education and training.
  • o Professional Training/Teaching Qualification
  • o Knowledge and holder of European Computer Driving License
  • Institute of IT training's Training Assessment Programme Qualification or experience of training IT products in a post 16 environment.

  Desirable

  • Microsoft Office Specialist Qualification

  Person Specification

  Qualifications

  Essential

  • o Degree or equivalent knowledge and experience in IT or education and training.
  • o Professional Training/Teaching Qualification
  • o Knowledge and holder of European Computer Driving License
  • Institute of IT training's Training Assessment Programme Qualification or experience of training IT products in a post 16 environment.

  Desirable

  • Microsoft Office Specialist Qualification

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  Northumbria Healthcare Manufacturing and Innovation Hub

  Avenue Road

  Seaton Delaval Whitley Bay

  NE25 0QJ

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  Northumbria Healthcare Manufacturing and Innovation Hub

  Avenue Road

  Seaton Delaval Whitley Bay

  NE25 0QJ

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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