Remote Jobs

IT Help Desk


PayCompetitive
LocationMason City/Iowa
Employment typeOther

This job is now closed

  • Job Description

      Req#: J0PL3088845
      Employer Industry: Banking

      Why Consider this Job Opportunity:
      - Competitive pay
      - Opportunity for career advancement and growth within the organization
      - Remote work may be available upon supervisor approval
      - Supportive and collaborative work environment
      - Chance to contribute to the bank's visibility in the community

      What to Expect (Job Responsibilities):
      - Provide help desk support for end users, tracking and resolving tickets
      - Assist with software installation, patches, and upgrades
      - Maintain confidentiality and professionalism while attending to customer inquiries
      - Participate in civic and community activities to promote the bank
      - Attend mandatory compliance and security sessions

      What is Required (Qualifications):
      - Associate's degree in Management Information Systems or Information Technology preferred
      - Knowledge of Microsoft Office products
      - Excellent verbal and written communication skills
      - Ability to document technical issues clearly for tracking purposes
      - Self-motivated and willing to listen to questions and concerns

      How to Stand Out (Preferred Qualifications):
      - Valid driver's license for travel to other locations as needed

      #Banking #CareerOpportunity #RemoteWork #ProfessionalDevelopment #CustomerService

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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