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Journeyman Help Desk Technician
5 days agoWhat's your preference?
Job Description
- Req#: 8WLkZbRRgGm1
Employer Industry: Government Technical Support Services
Why consider this job opportunity:
- Salary range of $53,000 - $71,000 a year
- Bonus opportunity of $3,500 for successful candidate referrals
- Potential for career advancement and growth within the organization
- Work with a team of qualified professionals committed to providing exceptional support
- Engage in diverse technical challenges while supporting government clients
- Opportunity to make a significant impact on client satisfaction and service delivery
What to Expect (Job Responsibilities):
- Install, troubleshoot, service, and repair personal computers and network equipment
- Provide hardware and software support for personal computers
- Connect personal computers and terminals to existing data networks
- Diagnose hardware, software, and network problems and resolve them or escalate as needed
- Maintain network diagrams, circuit records, and trouble logs; instruct users on PC and network usage
What is Required (Qualifications):
- High School diploma plus advanced training and 2-3 years of experience in technical support
- Ability to work on semi-routine assignments with occasional deviations from accepted practices
- Capability to assist and train less experienced personnel
- Must possess an active Secret clearance and be a U.S. citizen
- Strong problem-solving skills to address technical issues effectively
How to Stand Out (Preferred Qualifications):
- Experience with basic PC, PBX, and network software programming
- Familiarity with maintaining network diagrams and circuit records
- Previous experience in a government technical support environment
#GovernmentSupport #TechnicalSupport #CareerGrowth #ReferralBonus #EqualOpportunity
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