J.P. Morgan
J.P. Morgan Payments - Client Service Account Manager - Vice President
This job is now closed
Job Description
- Req#: 210414718
- Key advisor and proactive partner to the client, providing advice/consultation on decision making
- Acts as proactive partner, reaching out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction
- Client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues
- Convey complex ideas and client issues with confidence
- Identifies and addresses product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
- Adheres to and ensures client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
- Minimum of 7+ years of relevant industry and/or functional
- Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions
- Technical knowledge/comprehension to recommend value-added solutions for clients and partners
- Excellent communication, presentation, negotiation and consultative skills
- Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments, does not require close supervision
- Ability to lead complex issues, engage appropriate business and external partners and influence at all levels; with ability to assess the big picture in complex situations
- Language Requirement - Mandatory French
As a Client Service Account Manager, within J.P. Morgan Payments Client Service, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
Job Responsibilities:
Required qualification, capabilities or skills:
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
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