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KPBS Help Desk Manager
This job is now closed
Job Description
- Req#: 18261
Employer Industry: Public Media and Broadcasting
Why consider this job opportunity:
- Salary range up to $81,200 per year
- Hybrid schedule with remote work flexibility options
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Opportunities for continued learning and professional development
- Generous time off policy with 10 vacation days, 1 personal day, and 13 holidays
- Access to campus facilities and local employee discounts
What to Expect (Job Responsibilities):
- Supervise and train Help Desk staff and technicians
- Manage IT Help Desk operations, ensuring efficient support for employees
- Diagnose equipment problems and perform necessary repairs
- Oversee IT equipment inventory and deployment of devices
- Document procedures and maintain user manuals for Help Desk services
What is Required (Qualifications):
- Bachelor's degree in computer science, mathematics, or a related technical field, or equivalent experience
- Minimum of four years of related work experience
- Strong knowledge of network and system security and administration
- Ability to deliver solutions in a hybrid environment
- Exceptional customer service and communication skills
How to Stand Out (Preferred Qualifications):
- Experience in a broadcast or multimedia work environment
- Experience in a higher education setting
- At least two years of hands-on supervisory experience
#PublicMedia #ITManagement #CareerOpportunity #ProfessionalDevelopment #HybridWork
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