NHS
Lead Administrator
This job is now closed
Job Description
- Req#: E0132-26-0495?language=en&page=29&sort=publicationDateDesc
- Supervising the reception service, ensuring the provision of a high quality customer focussed Service to patients and their relatives, staff and external organisations. Ensuring Doors, Traka, Blicks, Key and CCTV Systems are working throughout the unit and comply at all times with Elysium Healthcare Policies.
- Supervising the secretarial service, ensuring the provision of a confidential, high quality Support service to both the clinical and support service departments.
- Monitoring and reviewing the quality of service delivery, taking corrective action where necessary.
- Controlling the department’s expenditure to ensure that it does not exceed annual budgetary provisions.
- Managing internal and external postal systems
- Secretarial and/or HR Administration experience
- NVQ III Business Administration
- Verbal and written communication skills
- Word Processing skills (50 wpm) preferably Microsoft Word
- Experience of Power point and Excel packages
- Supervisory skills
- Knowledge of a range of office equipment, including fax, photocopier and telephone systems
- Annual base salary of £29,078
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Supervising the reception service, ensuring the provision of a high quality customer focussed Service to patients and their relatives, staff and external organisations. Ensuring Doors, Traka, Blicks, Key and CCTV Systems are working throughout the unit and comply at all times with Elysium Healthcare Policies.
- Supervising the secretarial service, ensuring the provision of a confidential, high quality Support service to both the clinical and support service departments.
- Monitoring and reviewing the quality of service delivery, taking corrective action where necessary.
- Controlling the department’s expenditure to ensure that it does not exceed annual budgetary provisions.
- Managing internal and external postal systems
- Secretarial and/or HR Administration experience
- NVQ III Business Administration
- Verbal and written communication skills
- Word Processing skills (50 wpm) preferably Microsoft Word
- Experience of Power point and Excel packages
- Supervisory skills
- Knowledge of a range of office equipment, including fax, photocopier and telephone systems
- Annual base salary of £29,078
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Secretarial and/or HR Administration experience, NVQ III Business Administration, Verbal and written communication skills, Word Processing skills (50 wpm) preferably Microsoft Word, Experience of Power point and Excel packages, Supervisory skills, Knowledge of a range of office equipment, including fax, photocopier and telephone systems
- Secretarial and/or HR Administration experience, NVQ III Business Administration, Verbal and written communication skills, Word Processing skills (50 wpm) preferably Microsoft Word, Experience of Power point and Excel packages, Supervisory skills, Knowledge of a range of office equipment, including fax, photocopier and telephone systems
Job summary
This is a Lead Administrator role with Elysium Healthcare, a company that operates over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, and Children & Education. The role involves supervising the administration functions, including reception, secretarial, medical records, and other areas, to ensure a cost-effective and high-quality service.
Main duties of the job
As a Lead Administrator, you will be responsible for supervising the reception service, ensuring a high-quality customer-focused service, supervising the secretarial service, monitoring and reviewing the quality of service delivery, controlling the department's expenditure, and managing internal and external postal systems. You will have secretarial and/or HR administration experience, an NVQ III in Business Administration, and strong communication, word processing, and supervisory skills.
About us
Elysium Healthcare is part of Ramsay Health Care, a global network that employs over 86,000 people across 10 countries. Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care, with a focus on mental health, neurological, learning disabilities, and autism services.
Details
Date posted
23 March 2026
Pay scheme
Other
Salary
£29,078 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1478219406
Job locations
Elysium Healthcare
Huyton
L36 5SA
Job descriptionJob description
Job responsibilities
Become a Lead Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Victoria Gardens in Huyton as a Lead Administrator and be valued and supported.
The aim of this role is to direct and control the operational service of the administration function, to ensure that it provides a cost-effective Reception, Secretarial, Medical Records and all other appropriate administration service to the units.
You will support and supervise the service's administration needs, including supervising the reception service, providing a secretarial service to designated managers and departments, supervising the Mental Health Act department and coordinating the functioning and staffing of all administration areas including secretarial, MHA, CPA, Resourcing, Human Resources, Finance, Ward Administration, Complaints and Visitor Liaison.
Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits.
At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.
As a Lead Administrator you will be:
To be successful in this role, you will have:
Where you will be working:
Location: Victoria Road, Huyton, Liverpool, L36 5SAOur will be working at Victoria Gardens, a specialist locked rehabilitation for people with complex mental health needs and behaviours that challenge, as well as a ward for older females. You will support the service to equip service users with the skills required for community living and increased independence.
The service is a recovery-based service and incorporates elements of the Good Lives Model, supported by individualised interventions. You will work as part of the multidisciplinary team which includes Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support.
What You’ll GetAt Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job responsibilities
Become a Lead Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Victoria Gardens in Huyton as a Lead Administrator and be valued and supported.
The aim of this role is to direct and control the operational service of the administration function, to ensure that it provides a cost-effective Reception, Secretarial, Medical Records and all other appropriate administration service to the units.
You will support and supervise the service's administration needs, including supervising the reception service, providing a secretarial service to designated managers and departments, supervising the Mental Health Act department and coordinating the functioning and staffing of all administration areas including secretarial, MHA, CPA, Resourcing, Human Resources, Finance, Ward Administration, Complaints and Visitor Liaison.
Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits.
At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.
As a Lead Administrator you will be:
To be successful in this role, you will have:
Where you will be working:
Location: Victoria Road, Huyton, Liverpool, L36 5SAOur will be working at Victoria Gardens, a specialist locked rehabilitation for people with complex mental health needs and behaviours that challenge, as well as a ward for older females. You will support the service to equip service users with the skills required for community living and increased independence.
The service is a recovery-based service and incorporates elements of the Good Lives Model, supported by individualised interventions. You will work as part of the multidisciplinary team which includes Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support.
What You’ll GetAt Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Huyton
L36 5SA
Employer's website
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Huyton
L36 5SA
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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