U.S. Department of Veterans Affairs

Med Support Assistant (Advanced)


This job is now closed

Pay$52923.00 / year
LocationCharlotte/North Carolina
Employment typeOther
  • Job Description

      Req#: 862253400
      The Advanced Level Medical Support Assistant (MSA) position serves as a Clinic Clerk and is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative.

      Duties


      The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model and performs receptionist duties, customer service, and other duties assigned for the proper and timely treatment of patients, and maintains appointment schedules for one or more outpatient clinics.
      He/she must assist with clinic access contingency plans by adjusting appointment times, location, or dates, as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The Advanced MSA may be required to serve on more than one PACT.

      Duties also include but not limited to the following:


      Requirements


  • About the company

      The United States Department of Veterans Affairs (VA) is a Cabinet-level executive branch department of the federal government charged with integrating life-long healthcare services to eligible military veterans at the 1700 VA medical centers and outpatient clinics located throughout the country.

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