• Job Description

  Req#: C9298-AMS-386?language=en&page=773&sort=publicationDateDesc

  Job summary

  Expected Shortlisting Date

  09/04/2026

  Planned Interview Date

  16/04/2026

  An exciting opportunity has arisen to join the Renal Department as a Band 3 Medical Secretary within the Abdominal Medicine & Surgery CSU at Leeds Teaching Hospitals NHS Trust. This full-time role supports a busy clinical service by providing high-quality administrative and secretarial assistance to clinicians and patients.

  The postholder will manage clinical correspondence, prepare clinic documentation, maintain accurate records, handle appointment queries, take meeting minutes, and support the smooth coordination of patient pathways. Strong organisation, excellent communication skills, and confidence using hospital IT systems are essential.

  The ideal candidate will be proactive, detail-focused, and able to work both independently and as part of a supportive team. Previous medical or secretarial experience is desirable, and full training on departmental systems will be provided.

  Main duties of the job

  The successful candidate will:

  Provide comprehensive secretarial support to clinicians, including audio typing, drafting letters and managing clinical correspondence

  Coordinate clinics by preparing documentation, monitoring patient pathways and managing appointment queries

  Maintain accurate patient and departmental records using Trust IT systems

  Take minutes for meetings and ensure timely distribution of agreed actions

  Liaise effectively with clinical teams, internal departments and external organisations

  Support patients and relatives professionally, handling enquiries with sensitivity and confidentiality

  Prioritise workload, manage deadlines and contribute to the smooth running of the Renal administrative service

  Provide flexible administrative cover across the department as required

  About us

  Leeds Teaching Hospitals NHS Trust is one of the largest and most respected acute hospital trusts in the UK. Our organisation is recognised for clinical excellence, research and innovation, and a commitment to compassionate, patient-focused care. As part of the West Yorkshire Association of Acute Trusts (WYAAT), we collaborate with other NHS partners to continuously improve services. Our core values patient-centred, collaborative, fair, accountable, and empowered shape everything we do.

  Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

  Details

  Date posted

  18 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £25,760 to £27,476 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  C9298-AMS-386

  Job locations

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Job description

  Job responsibilities

  The Band 3 Medical Secretary will play a vital role in supporting the Renal Department by delivering comprehensive, high-quality administrative and secretarial services to clinicians, patients, and the wider multidisciplinary team. The postholder will be responsible for preparing, typing and issuing clinical correspondence, managing consultants in-boxes, and ensuring all documentation is completed accurately and within agreed timescales. They will coordinate clinics by preparing notes, tracking patient pathways, monitoring workflow, and ensuring the timely processing of results, referrals and follow-up actions.

  A key part of the role will include handling patient enquiries with professionalism and sensitivity, providing accurate information, and ensuring concerns or outstanding actions are escalated appropriately. The postholder will maintain and update patient records on Trust systems, support appointment booking processes, and contribute to the smooth running of administrative functions across the service.

  They will also be expected to take minutes for departmental meetings, prepare agendas, track agreed actions, and distribute documentation promptly. The role requires effective liaison with clinical teams, other hospital departments, external organisations and community providers to ensure seamless communication and continuity of care.

  The ideal candidate will demonstrate strong organisational skills, excellent attention to detail, and the ability to manage competing priorities in a busy environment. They must be confident using digital systems, committed to maintaining confidentiality, and able to work both independently and collaboratively as part of a supportive administrative team. The postholder will contribute to service improvement by identifying opportunities to streamline processes and enhance patient experience, while providing flexible cover to meet the operational needs of the department.

  Job description

  Job responsibilities

  The Band 3 Medical Secretary will play a vital role in supporting the Renal Department by delivering comprehensive, high-quality administrative and secretarial services to clinicians, patients, and the wider multidisciplinary team. The postholder will be responsible for preparing, typing and issuing clinical correspondence, managing consultants in-boxes, and ensuring all documentation is completed accurately and within agreed timescales. They will coordinate clinics by preparing notes, tracking patient pathways, monitoring workflow, and ensuring the timely processing of results, referrals and follow-up actions.

  A key part of the role will include handling patient enquiries with professionalism and sensitivity, providing accurate information, and ensuring concerns or outstanding actions are escalated appropriately. The postholder will maintain and update patient records on Trust systems, support appointment booking processes, and contribute to the smooth running of administrative functions across the service.

  They will also be expected to take minutes for departmental meetings, prepare agendas, track agreed actions, and distribute documentation promptly. The role requires effective liaison with clinical teams, other hospital departments, external organisations and community providers to ensure seamless communication and continuity of care.

  The ideal candidate will demonstrate strong organisational skills, excellent attention to detail, and the ability to manage competing priorities in a busy environment. They must be confident using digital systems, committed to maintaining confidentiality, and able to work both independently and collaboratively as part of a supportive administrative team. The postholder will contribute to service improvement by identifying opportunities to streamline processes and enhance patient experience, while providing flexible cover to meet the operational needs of the department.

  Person Specification

  Skills & behaviours

  Essential

  • Reliable, trustworthy, motivated
  • Flexible, professional and collaborative team player
  • Able to work under pressure and meet deadlines
  • Strong verbal and written communication skills

  Desirable

  • Knowledge of Patient Administration Systems such as Patient Centre

  Experience

  Essential

  • Competent keyboard and IT skills
  • Experience in an office or administrative environment (including education-related experience)
  • Understanding of clerical procedures and Trust policies

  Desirable

  • Knowledge of patient-related databases
  • Previous NHS or healthcare clerical experience

  Additional Requirements

  Essential

  • Able to fulfil Occupational Health requirements, including:
  • Retrieving and transporting documentation across Trust sites
  • Working at a VDU for prolonged periods

  Qualifications

  Essential

  • Literate and numerate
  • NVQ2 in Customer Care or equivalent experience
  • GCSE grade C or equivalent OR ability to pass Trust's Basic Literacy and Numeracy test
  • Willingness to undertake training on relevant systems and procedures

  Desirable

  • ECDL or equivalent IT qualification.

  Person Specification

  Skills & behaviours

  Essential

  • Reliable, trustworthy, motivated
  • Flexible, professional and collaborative team player
  • Able to work under pressure and meet deadlines
  • Strong verbal and written communication skills

  Desirable

  • Knowledge of Patient Administration Systems such as Patient Centre

  Experience

  Essential

  • Competent keyboard and IT skills
  • Experience in an office or administrative environment (including education-related experience)
  • Understanding of clerical procedures and Trust policies

  Desirable

  • Knowledge of patient-related databases
  • Previous NHS or healthcare clerical experience

  Additional Requirements

  Essential

  • Able to fulfil Occupational Health requirements, including:
  • Retrieving and transporting documentation across Trust sites
  • Working at a VDU for prolonged periods

  Qualifications

  Essential

  • Literate and numerate
  • NVQ2 in Customer Care or equivalent experience
  • GCSE grade C or equivalent OR ability to pass Trust's Basic Literacy and Numeracy test
  • Willingness to undertake training on relevant systems and procedures

  Desirable

  • ECDL or equivalent IT qualification.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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