• Job Description

  Req#: 862710400
  About the Position: This is a Medical Support Assistant (Office Automation) GS-0679-04/05 position located at Camp Lejeune Naval Medical Center in North Carolina.
  
  This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in DoD.
  
  Duties
  
  
  • Enter, manipulate and/or retrieve information and data from automated systems as appropriate to the area assigned.
  • Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
  • Schedule appropriate patient appointments.
  • Receive patients and visitors as the initial point of contact, in person or telephonically.
  • Monitor and manage the messaging system at the clinic/practice level.
  • Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc.
  • Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
  • Perform Quality Assurance monitoring, using appropriate tools regarding the completion and contents of the patients’ record.
  
  
  Requirements
  
  
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Management may select at any of the grade levels announced. Duties described reflect the full performance GS-05 level. Duties will be performed in a developmental capacity under close supervision.
  • This position may require the incumbent to complete a one-year supervisory probationary period.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
  • This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.

• About the company

  The United States Department of Defense is an executive branch department of the federal government charged with coordinating and supervising all agencies and functions of the government directly related to national security and the United States Armed Forces. The DOD is the largest employer in the world, with over 1.3 million active-duty service members as of 2020. More employees include over 826,000 National Guard and reservists from the armed forces, and over 732,000 civilians bringing the total to over 2.8 million employees. Headquartered at the Pentagon in Arlington, Virginia, just outside Washington, D.C., the DoD's stated mission is to provide "the military forces needed to deter war and ensure our nation's security".

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