• Job Description

  Req#: C9205-26-0515?language=en&page=708&sort=publicationDateDesc

  Job summary

  At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

  Main duties of the job

  This would be an ideal opportunity for anyone who has clerical experience of working in the NHS, but this is not essential as full training will be given to the successful candidate.

  The ideal candidate will need to:

  o Be resilient and able to cope to changing goal posts.o Be confident and capable.o Have excellent communication skills.o Be organised.o Be able to prioritise their own workload effectivelyo Use their own initiative.o Be prepared to work within a busy and challenging (but rewarding) environment.

  About us

  University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

  All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

  UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

  At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve

  Details

  Date posted

  12 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year Pro-rata

  Contract

  Fixed term

  Duration

  5 months

  Working pattern

  Part-time

  Reference number

  205-7820342-A

  Job locations

  Royal Stoke University Hospital

  Newcastle Road,

  Stoke-on-Trent,

  ST4 6QG

  
  

  Job description

  Job responsibilities

  * Are you looking for a new challenge? * Are you looking to work in a fast paced team? If you answered yes, then this role could be for you! An exciting opportunity has arisen with in our Haematology secretarial department. We are looking for a dynamic individual, excited and eager to join us in our journey of improvement. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets.

  For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

  Job description

  Job responsibilities

  * Are you looking for a new challenge? * Are you looking to work in a fast paced team? If you answered yes, then this role could be for you! An exciting opportunity has arisen with in our Haematology secretarial department. We are looking for a dynamic individual, excited and eager to join us in our journey of improvement. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets.

  For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

  Person Specification

  Qualifications

  Essential

  • Good general education to include GCSE English or equivalent
  • Experience and/or qualifications in administration duties
  • Proficient in the use of Microsoft office: Word, Excel, access and Power-point

  Desirable

  • Typing qualification or relevant experience

  Knowledge, Skills, Training and Experience

  Essential

  • Ability to work autonomously and be accountable for own actions
  • Ability to work as part of the wider team
  • Excellent written and communication skills
  • Ability to maintain confidentiality and deal with situations in a sensitive manner

  Personal Qualities

  Essential

  • Positive mindset in respect of supporting organisational change; learning, and continuous improvement
  • Takes responsibility and is accountable for delivering to their agreed objectives
  • Delivers work of consistent and predictable high quality

  Person Specification

  Qualifications

  Essential

  • Good general education to include GCSE English or equivalent
  • Experience and/or qualifications in administration duties
  • Proficient in the use of Microsoft office: Word, Excel, access and Power-point

  Desirable

  • Typing qualification or relevant experience

  Knowledge, Skills, Training and Experience

  Essential

  • Ability to work autonomously and be accountable for own actions
  • Ability to work as part of the wider team
  • Excellent written and communication skills
  • Ability to maintain confidentiality and deal with situations in a sensitive manner

  Personal Qualities

  Essential

  • Positive mindset in respect of supporting organisational change; learning, and continuous improvement
  • Takes responsibility and is accountable for delivering to their agreed objectives
  • Delivers work of consistent and predictable high quality

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  University Hospital of North Midlands NHS Trust

  Address

  Royal Stoke University Hospital

  Newcastle Road,

  Stoke-on-Trent,

  ST4 6QG

  
  

  Employer's website

  https://www.uhnm.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  University Hospital of North Midlands NHS Trust

  Address

  Royal Stoke University Hospital

  Newcastle Road,

  Stoke-on-Trent,

  ST4 6QG

  
  

  Employer's website

  https://www.uhnm.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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