• Job Description

  Req#: 020862

  At Mr. Cooper Group, You Make the Dream Possible.

  Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

  Join us and make the dream of home ownership possible!

  As a Mortgage Loan Officer you will be responsible for providing exceptional customer service and assisting clients in navigating the mortgage loan process. You will play a crucial role in helping individuals achieve their homeownership goals.

  Responsibilities

  • Provide sales support, strong communication, and world class service to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management.

  • Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations.

  • Maintain production reports for leads and sales contacts, pipeline and other pertinent sales activity reports.

  • Effectively manage and follow-up on leads generated through various Marketing Department efforts.

  Experience

  • Minimum of 2 years experience as a Mortgage Loan Officer, preferably in a call center or similar fast-paced environment.

  • In-depth knowledge of mortgage loan products, industry regulations, and underwriting guidelines.

  • Must have knowledge of Government and Conventional loan products.

  • NMLS License

  • Exceptional customer service skills with the ability to build rapport quickly.

  • Proven track record of meeting or exceeding sales targets and customer service goals.

  • Proficient computer skills, including experience with mortgage loan origination software.

  • High school diploma or GED

  Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

  Job Requisition ID:

  020862

  Job Category:

  Sales

  Primary Location City:

  Lewisville

  Primary Location Region:

  Texas

  Primary Location Postal Code:

  75067

  Primary Location Country:

  United States of America

  Additional Posting Location(s):

• About the company

  Whether you are considering buying your first home or ready to refinance your 12th, Mr. Cooper is here to guide you through the process. Let's get you home.

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