Remote Jobs
National Customer Success Manager - Automotive AI (Boston, MA)
What's your preference?
Job Description
- Req#: 7409177
Employer Industry: AI Solutions for Automotive Dealerships
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Open and transparent company culture
- Comprehensive benefits package including medical, dental, and vision coverage
- Generous vacation time, plus three 4-day summer holiday weekends
- Paid maternity and paternity leave, along with fertility benefits
- Opportunity to work with high-value automotive clients and leverage cutting-edge AI technology
What to Expect (Job Responsibilities):
- Serve as the primary post-sales point of contact for large automotive dealerships using AI products
- Act as the quarterback for a regional territory of the largest automotive customers, including 2-3 onsite dealership visits per week
- Guide dealerships through their AI transformation while addressing inquiries, issues, and escalations
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention
- Develop strong relationships with customers and become a trusted advisor
What is Required (Qualifications):
- Located in the Boston, MA area
- Minimum of 5+ years of customer success, consulting, onboarding, or account management experience
- Demonstrated experience in maximizing customer retention
- Excellent problem-solving and analytical abilities to address customer challenges effectively
- Ability to confidently communicate with customers at all levels, including CEOs and VPs
How to Stand Out (Preferred Qualifications):
- 3+ years of automotive experience
- Experience and enthusiasm for everything AI
- 3+ years of B2B software experience
- Consistent over-achievement in past and current positions
- Scored in the top 10% in performance reviews for the past 3 years
#AI #AutomotiveIndustry #CustomerSuccess #CareerOpportunity #TechInnovation #B2BSoftware
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.