• Job Description

  Req#: 3447
  Overview
  
  JOB SUMMARY
  
  Title Ops/underwriting Rep performs duties including but not limited to assigning title orders, following up on over-due orders, receiving and reviewing completed abstracts from title vendors, and escalating any potential problem abstracts/orders to the appropriate teams/departments. Also responsible for reviewing commitments for accuracy.
  
  **This is a HYBRID position, so applicants should be within reasonable commuting distance to Pittsburgh (Moon Township, PA) office.**
  
  Responsibilities
  
  ESSENTIAL DUTIES AND RESPONSIBILITIES
  
  
  • Assign orders
  • Complete daily follow-up including late orders
  • Status-in searches, client notifications updates via fax or email
  • Status title commitments and QA per state requirements
  • Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner
  • Follow up on rejected orders and send to vendors to obtain resolutions
  • Meet production goals and quality requirements as set by management
  • Run reports as assigned by management
  • Any other duties assigned
  
  
  Qualifications
  
  MINIMUM QUALIFICATIONS
  
  
  • High School diploma or equivalent and six (6) months minimum Title (real estate), experience.
  • Demonstrated communication skills, written and verbal
  • Proven customer service skills
  • Strong attention to detail
  • Strong organizational skills, ability to multi-task
  • Ability to effectively organize, plan, and prioritize work
  • Familiarity with personal computer operation, including use of Microsoft Outlook, Word and Excel

• About the company

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