• Job Description

  Req#: R-27330-2023

  A Career at HARMAN

  
  As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

  Position Summary: Network / Cloud Operations Engineer

  Supervisory Responsibilities: This position includes responsibility of managing, supporting, and monitoring LAN/WAN/Cloud/Firewall/Wireless Networking environments and respective tools.

  Job Responsibilities: Responsible of the Network Operation and Support in specified region(s)

  • Support architecture and design for LAN/WAN/Cloud/Firewall/Wireless Network environment
  • Configure, test, maintain and implement new LAN/WAN/Cloud/Firewall/Wireless Network technologies.
  • Supporting network and cloud network environment, incorporating best practices
  • Maintain and continuously improve Network / Cloud Security capabilities
  • Working with network and cloud technology suppliers, resellers and contractors
  • Ability to collaborate with a diverse, globally distributed team
  • Ability to manage multiple, simultaneous, fast-paced projects
  • Must have the ability to learn quickly and comprehend many technical and business concepts
  • Ability to visualize project impact, understand the effects on IT and the business, and the changes that may be required

  Basic Qualifications:

  • Experience managing complex network and cloud environments in a global footprint
  • Experience working with network technologies and projects
  • Experience working with Cloud network topologies and projects
  • Ability to work in a fast-paced environment under high stress with consistency and accuracy
  • Ability to collaborate effectively with a diverse, globally disparate team
  • Ability to effectively communicate in English, including reading, writing and speaking
  • Ability to effectively prioritize and execute tasks in a high-pressure, time-sensitive environment
  • Experience with wide variety of technology hardware, software and troubleshooting
  • Capable of multi-tasking and self-direction to meet goals
  • Solid quantitative skills and strong data analysis skills
  • Strong emphasis on quality and keen attention to detail required
  • Very good communication and interpersonal skills

  Preferred Qualifications & Desired Competencies:

  • Total IT experience should be at least 6 years
  • REQUIRED 5+ years hands on experience in Network Infrastructure – local, wide and global area network.

  • Experience in planning, supporting and implementing LAN / WAN / SDWAN / Wireless technologies within a large environment.

  Experience in Managing Complex Firewall Environment, Experience in Cisco ASA, Cisco Firepower Platforms Preferred.

  • Experience in Managing Campus Wireless Infrastructure consisting of Cisco WLC, Meraki, Aruba Preferred.
    • REQUIRED 1+ years hands on experience in Cloud Infrastructure Support - AWS, Azure
    • Working Knowledge of EIGRP, OSPF, BGP, IPv4 and (IPv6 preferred)
    • REQUIRED Ability to manage fast-paced environment under high stress with consistency and accuracy

  • Cisco Certified Network Associate (CCNA) or 5+ years in a Network Support Environment
  • AWS Certified Solutions Associate (Preferred)
  • REQUIRED:
    • ITIL framework processes and activities
    • Monitoring and Control
    • IT Operations

  Results-Driven : Having a proactive, goal-oriented approach to decision making.

  • Capable of handling multiple projects / initiatives simultaneously and executing to completion
  • Proven experience in translating strategies into actionable plans

  Team Player : Having respect for colleagues.

  • Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization

  Change Orientation : Able to adapt to changing demands and conditions.

  • Act as a Change Management expert and enabler on various projects and programs across the business

  Customer Focus : Providing exceptional service and quality to external and internal customer.

  • Understanding and experience working in organizations that have centralized and de-centralized structures, to accommodate changing business requirements

  Self-Awareness : Accepting responsibility for personal development and actions.

  • Has clear objectives and strives to exceed them
  • Takes ownership for personal career and skill development

  HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

• About the company

  HARMAN engineers solutions to enhance life’s experiences, simplifying the way people interact with technology and connecting them to the world around them.

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