• Job Description

  Req#: 28010
  At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.
  
  Job Description:
  Job Summary
  
  Responsible for assisting with billing, accounts payable, and follow-up functions to ensure accurate and timely financial processing. Maintains up-to-date account information, verifies eligibility and coverage, and resolves account discrepancies. Coordinates communication and documentation to improve quality and efficiency. Ensures compliance with organizational policies and procedures.
  
  Essential Functions
  • Performs general office duties, including mailing, word processing, filing, scanning, faxing, and paperwork processing.
  • Greets customers courteously and answers phone calls, routing or taking messages as appropriate and following up as necessary.
  • Assists customers with questions or concerns and provides answers or directs to the appropriate individual.
  • Registers patients, schedules appointments, verifies insurance, and obtains pre-certifications as needed.
  • Checks customers in and out for appointments and schedules referral appointments as necessary.
  • Processes information requests, including medical records, while maintaining confidentiality.
  • Assists with review and follow-up for Infection Control and utilization review as directed.
  • Delivers regulatory notices to patients as directed by case managers.
  • Maintains an organized work area and orders supplies to support department operations.
  • Performs other duties as assigned.
  
  Education Requirement
  
  High school diploma or equivalent experience
  
  Experience Requirement
  
  0-2 years of experience in a healthcare, clinical setting, or a relevant area
  
  An equivalent combination of education and experience may be considered.
  
  All experience must be paid and in the same related field.
  
  Part-time and PRN experience will be prorated based on hours worked per week.
  
  Volunteer work and internships for academic credit are not counted.
  
  Certifications & Licensures
  
  N/A
  
  Working Conditions
  
  A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (<>
  B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
  
  C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
  
  D. Standing or walking with objects up to 25lbs: 2. Occasional (<>
  E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)
  
  F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (<>
  G. Repetitive motion: 4. Regular (> 50% of the time)
  
  H. Working at heights above 4 feet: 1. Never
  
  I. Working in confined spaces: 1. Never
  
  J. Risk of injuries from use of equipment on the job: 2. Occasional (<>
  K. Job-related travel: 2. Occasional (<>
  L. Loud noises: 1. Never
  
  M. Temperature extremes: 1. Never
  
  N. Hazardous chemicals and fumes including waste: 1. Never
  
  O. Radiation: 1. Never
  
  P. Burns: 1. Never
  
  Q. Cuts/Punctures: 2. Occasional (<>
  R. Bloodborne/airborne pathogens: 1. Never
  
  S. Recombinant DNA or viral vectors: 1. Never
  
  T. Combative/violent people: 1. Never
  
  U. Animal handling (including carcasses): 1. Never
  
  V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
  
  Physical Demands
  
  This position requires regular sitting at a computer workstation for extended periods of time; regular performance of tasks with repetitive motions (such as typing or data entry); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, and/or pulling of objects weighing up to 50 pounds. Also involves occasional risk of back injury from moving, lifting, or positioning equipment or materials; occasional risk of injuries from use of equipment on the job; and occasional exposure to cuts or punctures. Occasional job-related travel may also be required.
  
  Additional Job Descriptions
  
  N/A
  
  Department:
  Environmental Services
  
  Shift:
  Evenings (United States of America)
  
  Time Type:
  Full time
  
  Address:
  2201 Lexington Avenue
  
  City, State:
  Ashland, Kentucky

• About the company

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