• Job Description

  Req#: R0005781

  Job Title: Campus Activities Team Leader, Student Experience

  Department: Office of Student Life

  Supervisor: Dylan Denning, Senior Director for Student Experience

  Starting Rate of Pay: $9.00

  Length of Time: Academic Year

  Department Description

  Student Experience is a division of HPU’s Office of Student Life that strives to model first-class customer service while assisting HPU students, faculty, and staff. As it relates to this position, the Student Experience team oversees the campus cinema & arcade, supervises the Campus Activities Team [CAT], and designs student programming & initiatives for the entire campus.

  Job Description

  As a student employee under Student Experience, you will gain experience with leadership and event planning, interpersonal communication, facility operations, and customer service. CAT Leadership Team will assist with planning & executing student programs, designing marketing materials, will be cross-trained to work in the cinema and/or arcade, and will support Student Experience staff with event execution. All CAT Leadership Team members will represent CAT and the Student Experience team in a positive and enthusiastic manner.

  Job Location/ Hours Required

  • Ability to work weekdays, some weekends, and evenings (around class schedule).
  • The candidate will perform most/all job duties at various program locations throughout campus; may also be asked to support an off-campus venture trip
  • Hours may vary depending on the university calendar for a particular week; however, the maximum number of hours a student employee may work is 20 hours per week [25 during academic breaks]. This position requires a minimum of 10 hours per week.

  Required Qualifications

  • Current HPU student
  • Good standing with Student Conduct
  • Must maintain a minimum GPA of 2.7
  • Must maintain a professional social media presence
  • Must attend mandatory training sessions in August [date TBD]

  Experience and Training

  • Knowledge of HPU and understanding of the university’s culture and event policies
  • Customer service experience preferred
  • Activities and programming experience preferred
  • Proficiency with Microsoft products, Canva, and various social media platforms
  • Familiarity with HPU Connect preferred

  Responsibilities

  • Delivers the HPU experience through face-to-face, phone call, email, social media interactions
  • Maintains a comprehensive knowledge of High Point University, campus resources, and all policues and guidelines
  • Assists with general office requests, such as printing posters, organizing & tracking inventory, maintaining technical equipment, updating marketing displays, collecting content for marketing & social media
  • Assist with planning and management of on-campus events, like weekly food trucks and exam break programs
  • Communicates with event vendors and prepares event materials/supplies
  • Assist with arcade/cinema facility coverage and ensures all facility standards are being met when needed
  • Submits IT Helpdesk tickets and Campus Enhancement requests as needed or as requested
  • Recognizes sensitive internal information and exercises complete discretion when assisting in private matters.
  • Collaborates with members of the Student Experience team to ensure a quick resolution to any issues or concerns
  • Assists with Welcome Week events including, but not limited to, Book & Package Delivery, Early Decision Block Party, Sophomore Class Welcome Back event, Derby Day, Involvement Fair, and more
  • Assists with univeristy-wide events such as Family Weekend Bingo, student concerts, Homecoming events, etc.
  • Prepared to represent Campus Activities at Admissions event Preview Fairs
  • Executes multiple projects and job functions with efficiency
  • Ability to communicate in a positive manner
  • Ability to focus on details and prioritize tasks
  • Works with a sense of urgency while maintaining composure
  • Other duties as assigned

  Desired Skills

  • Ability to solve problems and make decisions independently
  • Self-starter working with strong interpersonal skills
  • Strong communication skills and resourcefulness
  • Graphic design, social media, and/or web design experience preferred
  • Current or previous involvement with on-campus clubs or organizations
  • Passion for programming and event management

• About the company

  High Point University is a private university in High Point, North Carolina.

Notice