Technical/Functional Skills

• Experience in Incident Management tools like Service Now

• Good understanding of ORMB and Reporting

• Good Knowledge of Oracle Cloud Based Reporting

• Hands on experience on ORMB technical and functional issues.

• Working experience in BI Publisher

• Working experience to write queries to pull/summarize/analyze data from various data sets and platforms.

Experience Required

• 3+ year experience in relevant technology

Roles & Responsibilities

• Setting up accounts in ORMB and configuring accounts as per business requirement.
  • Adding and updating new Price Items.
  • Group Section remapping.
  • Updating pricing rule deletion and policy start/end date.
• Managing production releases and deployments.
  • Holding and releasing batch jobs.
  • Verification of account transition to ORMB.
  • Verification/implementation CTASKS that are assigned to team.
• Deep understanding of ORMB and its concepts.
  • In-depth knowledge of functional ORMB.
  • Understand how an account is setup and configuration details in ORMB.
• Incident analysis and resolution.
  • Functional and Report analysis knowledge required.
  • Resolving incidents without breaching SLA’s
• Month-End and Week-End Report generation and job monitoring.
  • Verification of invoices and reports that are generated.
  • Generate missing/OOB reports as per business requirement.
  • Updating business with updates regarding batch jobs.
• ORMBA Report Analysis.
  • Troubleshooting BI Publisher and Dashboard reports in ORMBA.
  • Analyzing SQL queries to find issues in reports.
• Change Order Implementation for execution of scripts as per business requirement.
  • Creating JIRA stories for implementation of scripts.
  • GitHub knowledge regarding Branch and Pull-Request.
  • Test in UAT and proceed with production.
• Coordination with DevOps for ODI job completion and troubleshoot failures.

• Monitoring the ODI jobs and sending regular updates regarding ODI Job Status.