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Outside Sales Partner Success Manager (Remote - Must Reside in AZ/NM)


Pay70k - 75k / year
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: OUTSI001530
      Who We Are:

      At Intoxalock a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

      Always aware. Always Guiding. Never Restricting or judging.

      What You'll Be Doing:

      The Partner Success Manager (PSM) is a sales-focused, revenue-generating role responsible for prospecting, securing, and expanding high-value referral partnerships within an assigned territory. The primary goal is to drive sales through partner referrals, ensuring consistent lead generation and high conversion rates for Intoxalock's Ignition Interlock Devices (IID).

      This role requires a combination of hunting and relationship management, where success is measured by the ability to grow referral volume, optimize partner engagement, and meet revenue-driven sales goals. PSMs must be proactive in educating partners-including law firms, courts, probation offices, and treatment facilities-on the value of referring clients to Intoxalock while ensuring partners follow the correct referral process to secure accurate attribution. PSMs will work closely with Compliance, Legal, and Inside Sales teams to strengthen partnerships and maximize revenue potential within their assigned states.
      • Proactively prospect and secure new high-value partnerships within assigned states, expanding Intoxalock's referral network.
      • Develop and execute a sales plan to meet assigned referral and revenue targets.
      • Drive partner engagement by educating them on Intoxalock's offerings, competitive advantages, and referral benefits.
      • Ensure partners follow the correct referral process, including using assigned tracking numbers to receive credit and incentives.
      • Conduct sales calls, virtual meetings, and in-person visits to close new partners and strengthen existing relationships.
      • Own revenue targets and KPI accountability, ensuring sustained partner-driven referral volume.
      • Track referral conversion rates, optimizing the sales process to maximize closed installs.
      • Monitor and re-engage inactive partners, ensuring they continue generating referrals.
      • Identify and prioritize high-potential partners based on referral data, legal case volume, and engagement levels.
      • Provide ongoing partner education on tools like DUI Dash and Log Reporter to enhance retention and referral accuracy.
      • Work closely with Compliance, Inside Sales, and Partner Support teams to resolve partner issues and improve workflows.
      • Collaborate with Marketing and Product teams to enhance referral incentives and promotional materials.
      • Analyze CRM and sales data to identify trends, optimize territory performance, and increase referral efficiency.
      • Log all activities in Zoho CRM, ensuring partner interactions, follow-ups, and referral metrics are accurately tracked.
      • Maintain accurate partner data, including key contacts, referral trends, and potential growth opportunities.
      • Provide weekly sales reports outlining progress toward referral and revenue targets.
      • All other duties as assigned.

      What You'll Bring to the Table:
      • Bachelor's degree in Business, Sales, Marketing, or a related field preferred, but equivalent experience will be considered.
      • 2+ years in sales, business development, or a revenue-driven account management role.
      • Experience in B2B sales, partnership development, or referral-based selling preferred.
      • Proven ability to meet or exceed sales and revenue targets through strategic relationship management.
      • Strong interpersonal and communication skills with the ability to build trust and maintain productive relationships.
      • Experience in providing training, resources, or ongoing support to external partners.
      • Proficiency in CRM systems (e.g., Zoho or HubSpot) and comfortable with documentation and data tracking.
      • Highly organized with attention to detail and a proactive approach to identifying partner needs and opportunities.
      • Ability to work cross-functionally and collaborate effectively with marketing, sales, and support teams.
      • Strong problem-solving skills with a customer-centric mindset, dedicated to creating a positive and engaging partner experience.
      • Travel approximately 25-50% made up of:

      A. Team Engagement
      i. Conduct in-person meetings with Partner Success Managers to provide mentorship, training, and performance reviews.
      ii. Participate in onboarding or field training for new hires as necessary.
      iii. Occasional trips to corporate headquarters or national events may also be expected
      B. Strategic Support
      i. Visit key partners or attend meetings with Partner Success Managers to address high-priority issues or strengthen relationships.
      C. Collaboration with Internal Teams
      i. Attend company events, leadership meetings, or collaborative sessions with departments like Compliance, Marketing, and Partner Support.
      D. Market Knowledge and Partner Events
      E. Observe local market dynamics, attend trade shows, or support team members at key industry events.

      Why work for us?

      Check out this list of a few of the many good reasons why we are a Top Workplace:
      • Salary range is $70,000-$75,000 depending on experience + potential of up to $30,000+ annual commission incentive + 401(k) + benefits.
      • We are the nation's largest interlock provider, and our Mission is to help people live and drive responsibly.
      • Mindr won the 2025 Top Workplace Award locally and nationally-and 2025 Best Place for Working Parents Award
      • Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
      • A comprehensive and highly competitive benefits package, including:
      • -Health Insurance, Dental Insurance and Vision Insurance
      • -401(k)
      • -Paid Holidays
      • -Paid Time Off
      • -Ongoing Professional Training online
      • -And more

      Equal Opportunity Employer

      It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

      #SJ

      Equal Opportunity Employer
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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