• Job Description

  Req#: C9364-26-0008?language=en&page=145&sort=publicationDateDesc

  Job summary

  Please note you must have right to work in the UK to apply for this position.

  Due to current Home Office Guidelines, we are unable to sponsor this job role.

  An exciting opportunity has arisen to recruit a permanent part time Ward Administrator based at The Landermere Centre, Clacton on Sea.

  We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail.

  The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support both face to face and over the telephone. The hours required are Thursday and Friday 9 am to 5 pm. We will offer you support, supervision, training and the opportunity for personal development. Please note that training may take place on days outside of those listed in the vacancy.

  You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

  We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing.

  Main duties of the job

  • To provide a comprehensive administration service and functions within the Trusts' Localities.
  • The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
  • The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
  • Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant.

  About us

  Valuing you. Recognising your dedication. At EPUT, we look after you.

  • Receive supervision and support to help you fulfil your potential.
  • Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
  • If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
  • We run recognition awards to recognise staff's hard work and dedication.

  Benefits

  • 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
  • Excellent pension of up to14.5% of your pensionable pay.
  • Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
  • £8K relocation package if you move to Essex to join us
  • Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

  Work that wraps around your needs

  • Flexible working: available from day one for most roles.
  • Job share: Applications for job shares are welcomed.

  Details

  Date posted

  06 January 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year per annum, pro rata £9,974 - £10,639 p/a

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  364-A-9666

  Job locations

  Tower Ward, Landermere Centre

  Clacton & District Hospital, Tower Road

  Clacton on Sea

  CO15 1LH

  
  

  Job description

  Job responsibilities

  You will be required to handle administrative tasks on behalf of the multi-disciplinary clinical staff and managers in a polite and efficient manner.

  You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

  To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.

  To work as a member of the Directorates Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.

  Deal with queries raised by patients, relatives, GPs or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.

  To assist both patients and families seeking further help/information and to be aware of the needs of the clients, dealing in an appropriate manner with clients who can be hostile, abusive or aggressive.

  To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trusts localities.

  The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.

  The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

  Record accurate messages and follow them up appropriately in accordance to department guidelines.

  Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

  Job description

  Job responsibilities

  You will be required to handle administrative tasks on behalf of the multi-disciplinary clinical staff and managers in a polite and efficient manner.

  You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

  To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.

  To work as a member of the Directorates Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.

  Deal with queries raised by patients, relatives, GPs or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.

  To assist both patients and families seeking further help/information and to be aware of the needs of the clients, dealing in an appropriate manner with clients who can be hostile, abusive or aggressive.

  To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trusts localities.

  The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.

  The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

  Record accurate messages and follow them up appropriately in accordance to department guidelines.

  Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

  Person Specification

  Essential

  Essential

  • GCSE pass (or equivalent) in Maths, English

  Desirable

  • A Level education or equivalent
  • Administrative or Secretarial qualifications

  Essential

  Essential

  • Working knowledge of Microsoft Packages

  Desirable

  • Previous experience of System One, Paris or Mobius

  Essential

  Essential

  • Previous administration experience

  Desirable

  • Previous NHS administration experience

  Essential

  Essential

  • Ability to demonstrate good communication skills verbally and in writing, based on fluency in English language

  Person Specification

  Essential

  Essential

  • GCSE pass (or equivalent) in Maths, English

  Desirable

  • A Level education or equivalent
  • Administrative or Secretarial qualifications

  Essential

  Essential

  • Working knowledge of Microsoft Packages

  Desirable

  • Previous experience of System One, Paris or Mobius

  Essential

  Essential

  • Previous administration experience

  Desirable

  • Previous NHS administration experience

  Essential

  Essential

  • Ability to demonstrate good communication skills verbally and in writing, based on fluency in English language

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Essex Partnership University NHS Foundation Trust

  Address

  Tower Ward, Landermere Centre

  Clacton & District Hospital, Tower Road

  Clacton on Sea

  CO15 1LH

  
  

  Employer's website

  https://eput.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Essex Partnership University NHS Foundation Trust

  Address

  Tower Ward, Landermere Centre

  Clacton & District Hospital, Tower Road

  Clacton on Sea

  CO15 1LH

  
  

  Employer's website

  https://eput.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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