• Job Description

  Req#: 114323
  Overview
  
  
  Fairview Health Services is looking for a Patient Placement Specialist to help us in coordinating inpatient admissions and transferring patients to ensure a smooth process flow for the patient, our staff and our hospitals.
  This exciting role helps make a difference by working behind the scenes to ensure the patients can help get the care they need.
  The Patient Placement Specialist will enter demographic patient information into the electronic health record, as well as patient transfers and discharges in a timely and accurate manner. They will facilitate communication, admission and consultations for physicians while answering phone lines dedicated to physicians accessing M Health Fairview services. They will assist all callers with the highest quality of customer service while facilitating multiple calls simultaneously.
  About this position:
  Hours: This position will work 48 hours, every two weeks (0.6 FTE) and is benefit eligible
  Shifts: Evening
  Weekend rotation: Every Third weekend
  Location: Onsite at the Fairview Midway Campus, 1700 University Avenue in Saint Paul
  Starting at: $20 per hour
  We offer benefits including Paid Time Off, medical, dental, and vision coverage. We offer a 403B Retirement Savings plan, along with support for continuing education. Join M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives!
  Interview Process
  We may send you a link to complete a video interview. This is an outstanding way to showcase who you are and why you want to work for us plus we have the ability to share it directly with our leaders!
  
  Responsibilities
  
  
  Responsibilities
  The Patient Placement Specialist works in a call center environment. During this time they will:
  • Receive incoming admissions through the admission line
  • Answer the direct emergency admission line for M Health Fairview, collect and enter any needed information, be organized and prioritize while using critical thinking skills for best outcome.
  • Coordinate emergency inpatient admissions to acute care units from external sources.
  • Coordinate same day inpatient admissions to acute care units from internal and external sources.
  • Coordinate internal and external physician-to-physician phone consultations.
  • Conference with the RN Patient Placement, the accepting physician, and the sending physician to collect appropriate data, and under the direction of the Patient Placement Manager, appropriately places the patient on the correct floor according to clinical service or acuity.
  • Communicates admissions to patient care units and to referring site.
  • Coordinate all transferring patients and discharges
  • Facilitate inpatient consultations
  
  Qualifications
  
  
  Qualifications
  Minimum Qualifications:
  • 1-2 years of customer service experience
  Preferred Qualifications:
  • Healthcare experience or related degree
  • Patient placement experience in a call center environment
  
  EEO Statement
  
  EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

• About the company

  M Health Fairview is the newly expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.

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