Newegg
PC Builder
This job is now closed
Job Description
- Req#: 1728
- Configure, troubleshoot, isolate, repair, document and resolve all customer desktop hardware and software technical issues.
- Completes test activities with robust documentation through standardized validation plans and verification results.
- Ensure all products and software comply with government standards through formal verification methods.
- Recommend hardware and software improvements to lower RMA rates.
- Knowledge of coding and/or scripting to all software are up to date.
- To create and provide training materials/procedures for RMA repairs.
- Other duties as assigned
- Configure, troubleshoot, isolate, repair, document and resolve all customer desktop hardware and software technical issues.
- Completes test activities with robust documentation through standardized validation plans and verification results.
- Ensure all products and software comply with government standards through formal verification methods.
- Recommend hardware and software improvements to lower RMA rates.
- Knowledge of coding and/or scripting to all software are up to date.
- To create and provide training materials/procedures for RMA repairs.
- Other duties as assigned
About the company
Newegg Inc. is an American online retailer of items including computer hardware and consumer electronics.
Description
Qualifications
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