• Job Description

  Req#: 158841
  Overview **This role can be based in our US hub locations: Plano, TX or Purchase, NY** About PepsiCo: PepsiCo is a global food and beverage leader with a product portfolio including 22 brands that generate more than $1 billion each in annual retail sales. Our main businesses – Quaker, Tropicana, Gatorade, Frito-Lay, and Pepsi-Cola – make hundreds of enjoyable foods and beverages that are loved throughout the world. At PepsiCo, you get the best of both worlds: an entrepreneur’s mindset plus reach and resources. Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel your life’s work. Bring your unique perspective. Bring curiosity. Bring ingenuity, and drive. We’ll give you a platform to be daring on a global scale. About Global Business Services (GBS): PepsiCo is working hard to become Faster, Stronger and Better, and Global Business Services (GBS) is one of the strategic levers driving that ambition forward. Sitting beneath the ‘Stronger’ banner, the GBS model is not new to PepsiCo and builds upon longstanding efforts to centralize fragmented and duplicative processes and work. GBS aspires to be a trusted partner within One PepsiCo, leveraging our scale globally to build capability and deliver quality service locally. GBS locations around the world are home to PepsiCo associates, and that collective expertise is helping to simplify how we get work done, using our scale to drive a competitive advantage while elevating capabilities across PepsiCo. GBS supports PepsiCo’s business strategy, and the activities being delivered by our teams at GBS locations are helping us to work smarter, improving the user experience, and driving greater standardization so more can be reinvested to fuel further growth. Digital Factory Overview: The Digital Factory is an end-to-end ecosystem focused on re-imagining the way we do work globally supporting Global Business Services (GBS) and operating businesses across sectors to optimize processes, and digitize capabilities, reports/analytics, experiences, and services. It is a centralized function that works with businesses, sectors, markets, and regions to develop and deliver scalable digital solutions. This factory leverages a core set of integrated technologies, such as AI, ML, RPA, Conversational AI, etc. to digitize processes, reports, and capabilities across the value chain. The Role: Execute end-to-end product design for new digital products, processes, and reports Research, brainstorm, conceptualize and design powerful, effective, and digitally enabled user-centered solutions. Act as an advocate for the end user in all product design decisions. Develop and implement design standards and best practices for digital product development to ensure consistency Responsibilities Executes current state assessment of existing processes through interviews, time activity analyses, process observations, and surveys Executes development of user stories and customer journeys to identify pain points and digitization opportunities Consults with business stakeholders, decides and executes future state product design through sketches, wireframes, user flows, mockups, and prototypes, communicating rationale for design-related decisions to senior business leadership as needed Consults with business stakeholders and executes business case development to estimate potential value realization from digitization opportunities Informs Engineers and Developers about future state design of digital products, ensuring product meets intended design and organizational standards and requirements Executes Digital Factory’s iterative design process by translating user testing insights and feedback into actionable solutions Executes monitoring of digital product performance and maintenance requests; evaluates products in use by business stakeholders and tracks KPIs and metrics to determine the success of specific design decisions Executes product design best practices to support user-centric, digital experiences on multiple platforms Executes digital product design standards and methods Qualifications 10 plus years overall experience; 6+ years of professional experience developing and designing digital products and tools Experience with Process re-engineering, Process Transformation, Intelligent Automation, Technologies such as RPA/Chatbot/AI/ML etc Ability to understand business requirements, define product features and design end-to-end digital user experiences, balancing business needs with simple, intuitive, and engaging user-centered solutions Experience with design hand-off to Developers and Engineers through detailed documentation and specifications Solid grasp of design principles, user-centered design, design thinking, lean / agile best practices and tools Knowledge of the latest UI/UX standards, trends and tools Prior experience and involvement in digital transformation preferred Highly collaborative with proven ability to work in and manage expectations within cross-functional, global teams Possess deep user empathy, obsessive about user experience, and passionate about resolving user pain points through design Analytical and creative problem-solver with ability to simplify complex problems Excellent communication skills, both written and verbal COVID-19 vaccination is a condition of employment for this role. Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement
  10 plus years overall experience; 6+ years of professional experience developing and designing digital products and tools Experience with Process re-engineering, Process Transformation, Intelligent Automation, Technologies such as RPA/Chatbot/AI/ML etc Ability to understand business requirements, define product features and design end-to-end digital user experiences, balancing business needs with simple, intuitive, and engaging user-centered solutions Experience with design hand-off to Developers and Engineers through detailed documentation and specifications Solid grasp of design principles, user-centered design, design thinking, lean / agile best practices and tools Knowledge of the latest UI/UX standards, trends and tools Prior experience and involvement in digital transformation preferred Highly collaborative with proven ability to work in and manage expectations within cross-functional, global teams Possess deep user empathy, obsessive about user experience, and passionate about resolving user pain points through design Analytical and creative problem-solver with ability to simplify complex problems Excellent communication skills, both written and verbal COVID-19 vaccination is a condition of employment for this role. Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law
  Executes current state assessment of existing processes through interviews, time activity analyses, process observations, and surveys Executes development of user stories and customer journeys to identify pain points and digitization opportunities Consults with business stakeholders, decides and executes future state product design through sketches, wireframes, user flows, mockups, and prototypes, communicating rationale for design-related decisions to senior business leadership as needed Consults with business stakeholders and executes business case development to estimate potential value realization from digitization opportunities Informs Engineers and Developers about future state design of digital products, ensuring product meets intended design and organizational standards and requirements Executes Digital Factory’s iterative design process by translating user testing insights and feedback into actionable solutions Executes monitoring of digital product performance and maintenance requests; evaluates products in use by business stakeholders and tracks KPIs and metrics to determine the success of specific design decisions Executes product design best practices to support user-centric, digital experiences on multiple platforms Executes digital product design standards and methods

• About the company

  PepsiCo, Inc. is an American multinational food, snack, and beverage corporation headquartered in Harrison, New York, in the hamlet of Purchase. PepsiCo's business encompasses all aspects of the food and beverage market. It oversees the manufacturing, distribution, and marketing of its products.

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