• Job Description

  Req#: zkvxwv3XMzrV
  Employer Industry: Retail Technology Solutions
  
  Why consider this job opportunity:
  - Competitive base salary with performance-based bonuses
  - Meaningful early-stage equity in a growing company
  - Comprehensive medical, dental, and vision benefits
  - Work From Home stipend to support your remote setup
  - Continuous Learning stipend for professional development, training, and conferences
  - Opportunity to shape customer experience and drive long-term partnerships
  
  What to Expect (Job Responsibilities):
  - Own the customer journey from contract signature through successful go-live
  - Lead customer kickoffs and define implementation goals, success criteria, and launch plans
  - Build and maintain detailed project plans, timelines, scopes, and milestones
  - Ensure customers are properly configured, trained, and operationally ready at go-live
  - Contribute to the evolution of implementation methodology, templates, and best practices
  
  What is Required (Qualifications):
  - 4+ years of experience in project management, customer implementation, professional services, or customer success within a SaaS environment
  - Proven ownership of complex, cross-functional implementations from kickoff through go-live
  - Experience with data-heavy software implementations strongly preferred
  - Strong project management fundamentals, including scoping, planning, and risk mitigation
  - Comfortable operating in ambiguity and bringing structure to fast-moving environments
  
  How to Stand Out (Preferred Qualifications):
  - Background in retail SaaS, planning systems, or merchandising-related workflows
  - Experience with project management tools (e.g., Smartsheet), customer success platforms (e.g., Vitally), and/or CRM systems (e.g., Salesforce)
  
  #RetailTechnology #ProjectManagement #CustomerSuccess #SaaS #CareerOpportunity
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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