NHS
Receptionist/Administrator
This job is now closed
Job Description
- Req#: A3680-25-0004?language=en&page=798&sort=publicationDateDesc
- Good interpersonal and communication skills.
- Able to work well with other team members.
- Enthusiastic about providing a high quality service.
- Basic IT skills
- GCSE grade A to C in English and Maths
- Experience of assisting/serving the general public in a work environment.
- Good interpersonal and communication skills.
- Able to work well with other team members.
- Enthusiastic about providing a high quality service.
- Basic IT skills
- GCSE grade A to C in English and Maths
- Experience of assisting/serving the general public in a work environment.
Job summary
The role involves working 32 hours per week as a receptionist and administrator in an NHS general practice surgery , Spring Grove Medical Practice, Thornbury Road Health Centre, Isleworth TW7 4HQ.
See our website: springgrovemedicalpractice.co.uk
Main duties of the job
Receptionist role involves assisting patients face-to-face, by phone and online; and to liaise with hospital departments, interpreter services, transport services etc.
Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc
About us
We are a training practice for GP registrars, clinical pharmacists etc. Our premises consist of a spacious and quite modern health centre. 7,500 patients are registered with our practice, and there is a diverse mixture of ethnic minorities. We have 4 doctors and trainees. Our clinical software is EMIS Web (now called Optum)
Details
Date posted
28 November 2025
Pay scheme
Other
Salary
£14 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3680-25-0004
Job locations
Thornbury Road Health Centre
Thornbury Road
Isleworth
Middlesex
TW7 4HQ
Job descriptionJob description
Job responsibilities
32 hours/week spread over Monday to Friday plus plenty of overtime opportunities
Working hours will be:-
Monday 08:00 to 12:30 and 13:30 to 17:30
Tuesday: 13:30 to 18:00
Wednesday: 08:30 to 13:30
Thursday: 08:30 to 12:30 and 13:30 to 18:00
Friday: 12:30 to 18:00
Start as soon as possible
Receptionist role is to assist patients face-to-face and on the phone, and to liaise with hospital departments, interpreter services, transport services etc.
Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc.
Benefits 4 weeks paid annual leave plus bank holidays
Option to join NHS pension scheme
Training provided
Job responsibilities
32 hours/week spread over Monday to Friday plus plenty of overtime opportunities
Working hours will be:-
Monday 08:00 to 12:30 and 13:30 to 17:30
Tuesday: 13:30 to 18:00
Wednesday: 08:30 to 13:30
Thursday: 08:30 to 12:30 and 13:30 to 18:00
Friday: 12:30 to 18:00
Start as soon as possible
Receptionist role is to assist patients face-to-face and on the phone, and to liaise with hospital departments, interpreter services, transport services etc.
Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc.
Benefits 4 weeks paid annual leave plus bank holidays
Option to join NHS pension scheme
Training provided
Person SpecificationPerson Specification
Knowledge and skills
Essential
Qualifications
Desirable
Experience
Essential
Knowledge and skills
Essential
Qualifications
Desirable
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Spring Grove Medical Practice
Address
Thornbury Road Health Centre
Thornbury Road
Isleworth
Middlesex
TW7 4HQ
Employer's website
https://www.springgrovemedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Spring Grove Medical Practice
Address
Thornbury Road Health Centre
Thornbury Road
Isleworth
Middlesex
TW7 4HQ
Employer's website
https://www.springgrovemedicalpractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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