At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

Mindr and our family of brands have helped millions of individuals to live and drive responsibly. Intoxalock, a subsidiary of Mindr, is the country's largest ignition interlock provider (IIDs) in the United States and the only company working to assist individuals in successfully navigating the often-daunting DUI process. For more than 30 years, Intoxalock has helped millions of people get back on the road safely after a DUI, prevent impaired driving, and save lives.

We are proud to have pioneered alcohol-specific fuel cell technology that sets the industry standard. We provide products and services to consumers and program monitoring authorities to effectively deter impaired driving and support individuals as they navigate the license restoration process. We assist customers who are required to install an IID to regain their driving privileges after a DUI incident. We are headquartered in Iowa, operate in 48 US states, and have over 5,000 installation locations across the country, allowing us a strategic advantage in the marketplace, where our customers can find a convenient location within minutes from where they live or work.

We hire people who we expect will produce exceptional results, inspire positive changes within the company and deliver amazing service to our clients, which includes consumers, attorneys, state associations and more. We are a workplace you can be proud of. We've been named a Top Workplace for several years running and again in 2024 for national employers. Our products stopped an average of 26,000 intoxicated start-ups each month and 29 million in the last decade.

Join Intoxalock as a Partner Success Manager- Outside Sales-Remote in CA!

Ideal candidates will reside within their assigned state or in close proximity to effectively manage relationships. If you are passionate about building meaningful partnerships and driving measurable growth, apply today to join our mission to create safer roads.

We are seeking dynamic and results-driven individuals to join our Outside Sales team as Partner Success Managers.

The Partner Success Manager (PSM) is a sales-focused, revenue-generating role responsible for prospecting, securing, and expanding high-value referral partnerships within an assigned territory. The primary goal is to drive sales through partner referrals, ensuring consistent lead generation and high conversion rates for Intoxalock's Ignition Interlock Devices (IID).

This role requires a combination of hunting and relationship management, where success is measured by the ability to grow referral volume, optimize partner engagement, and meet revenue-driven sales goals. PSMs must be proactive in educating partners, including law firms, courts, probation offices, and treatment facilities-on the value of referring clients to Intoxalock while ensuring partners follow the correct referral process to secure accurate attribution.

PSMs will work closely with Compliance, Legal, and Inside Sales teams to strengthen partnerships and maximize revenue potential within their assigned states.

Duties and Responsibilities:

1. Proactively prospect and secure new high-value partnerships within assigned states, expanding Intoxalock's referral network.
2. Develop and execute a sales plan to meet assigned referral and revenue targets.
3. Drive partner engagement by educating them on Intoxalock's offerings, competitive advantages, and referral benefits.
4. Ensure partners follow the correct referral process, including using assigned tracking numbers to receive credit and incentives.
5. Conduct sales calls, virtual meetings, and in-person visits to close new partners and strengthen existing relationships.
6. Own revenue targets and KPI accountability, ensuring sustained partner-driven referral volume.
7. Track referral conversion rates, optimizing the sales process to maximize closed installs.
8. Monitor and re-engage inactive partners, ensuring they continue generating referrals.
9. Identify and prioritize high-potential partners based on referral data, legal case volume, and engagement levels.
10. Provide ongoing partner education on tools like DUI Dash and Log Reporter to enhance retention and referral accuracy.
11. Work closely with Compliance, Inside Sales, and Partner Support teams to resolve partner issues and improve workflows.
12. Collaborate with Marketing and Product teams to enhance referral incentives and promotional materials.
13. Analyze CRM and sales data to identify trends, optimize territory performance, and increase referral efficiency.
14. Log all activities in Zoho CRM, ensuring partner interactions, follow-ups, and referral metrics are accurately tracked.
15. Maintain accurate partner data, including key contacts, referral trends, and potential growth opportunities.
16. Provide weekly sales reports outlining progress toward referral and revenue targets.
17. All other duties as assigned.

Job Requirements:

1. Bachelor's degree in Business, Sales, Marketing, or a related field preferred, but equivalent experience will be considered.
2. 2+ years in sales, business development, or a revenue-driven account management role.
3. Experience in B2B sales, partnership development, or referral-based selling preferred.
4. Proven ability to meet or exceed sales and revenue targets through strategic relationship management.
5. Strong interpersonal and communication skills with the ability to build trust and maintain productive relationships.
6. Experience in providing training, resources, or ongoing support to external partners.
7. Proficiency in CRM systems (e.g., Zoho or HubSpot) and comfortable with documentation and data tracking.
8. Highly organized with attention to detail and a proactive approach to identifying partner needs and opportunities.
9. Ability to work cross-functionally and collaborate effectively with marketing, sales, and support teams.
10. Strong problem-solving skills with a customer-centric mindset, dedicated to creating a positive and engaging partner experience.
11. Travel approximately 25-50%:
    • Team Engagement.
    • Conduct in-person meetings with Partner Success Managers to provide mentorship, training, and performance reviews.
    • Participate in onboarding or field training for new hires as necessary.
    • Occasional trips to corporate headquarters or national events may also be expected.
    • Strategic Support.
    • Visit key partners or attend meetings with Partner Success Managers to address high-priority issues or strengthen relationships.
    • Collaboration with Internal Teams.
    • Attend company events, leadership meetings, or collaborative sessions with departments like Compliance, Marketing, and Partner Support.
    • Market Knowledge and Partner Events.
    • Observe local market dynamics, attend trade shows, or support team members at key industry events.

Why work for us?

Check out this list of a few of the many good reasons why we are a Top Workplace:

Salary range is $ $33.66-$36.06 per hours, depending on experience + potential of up to annual $30,000-$50,000 commission incentive + 401(k) + benefits.

We are the nation's largest interlock provider, and our Mission is to help people live and drive responsibly.

Mindr won the 2023 Top Workplace Award locally and nationally-and 2024 Best Place for Working Parents Award

Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.

A comprehensive and highly competitive benefits package, including:

-Medical, dental, vision, and life insurance, along with supplemental insurance

-401(k), with company match after 90 days

-Paid holidays and paid time off

-Ongoing professional training online

-And more

Equal Opportunity Employer

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.