• Job Description

  Req#: REQ-2023-1648

  It’s your time, make it matter.

  At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

  Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

  You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

  Job Description

  Peterson Cat has an immediate need for a Rental Coordinator at our Medford, OR location.

  SUMMARY

  This position performs customer service and administrative duties related to rental of equipment at Peterson locations.

  ESSENTIAL JOB FUNCTIONS

  The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

  • Answer telephones and process rental requests

  • Follow up with customers via phone to obtain information required to complete rental request.

  • Call on new and existing rental and lease prospects.

  • Write rental agreements

  • Perform customer’s credit checks and insurance availability

  • Accurately communicate equipment & attachment availability to internal and external customers,

  • Dispatch drivers and communication with vendors

  • Complete rental invoicing.

  • Create service call sheet to provide to shop.

  • Maintain a record of all unfilled (lost) rental requests.

  • Enter relevant customer activity in customer relationship management system.

  • Maintain a working knowledge of competitor’s practices and rental rates.

  • Maintain inventory control and security including frequent inventory counts using Imetrix barcode system.

  • Assist in the preparation of rental reports as assigned.

  • Foster customer relations to improve customer loyalty and satisfaction.

  • Wear company provided uniform (shirt) when performing the above mentioned job functions

  • Maintain punctual, regular, and predictable attendance.

  QUALIFICATIONS

  Associates Degree from a fully accredited college; and a minimum of 2 years of directly related experience in customer service, preferably in the equipment rental business, or an equivalent combination of education and work experience.

  Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

• About the company

  PetersonCat is a trusted seller and service provider of Caterpillar equipment and parts. New and used machines are available to buy or rent, learn more about Peterson's offerings.

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