• Job Description

  Req#: SALES001353

  Imagine working for a company with a mission you can truly believe in, a playful and energetic culture, a talented team of coworkers, and a bright future! Melissa & Doug, the global toy company committed to making childhood a time for imagination and wonder, is looking for an Ecommerce Specialist. In this role, you’ll be an essential part of our mission to inspire children all over the world to discover themselves, their passions, and their purpose through thoughtfully designed toys that spark free play.

  ROLE OVERVIEW

  As the eCommerce Specialist for our Amazon account, you will partner with our sales team to provide the necessary support to grow our business! A few of the key responsibilities include account and item set up and management, order processing and tracking, and ad hoc sales support.

  RESPONSIBILITIES:

  • Ensure that catalogs are up-to-date with correct data including costs, MSRPs, classification, sourcing options, MOQ, vendor codes, dimensions, etc
  • Work cross functionally with the supply team to review orders and troubleshoot issues pertaining to cost, availability, and all other item details
  • Contribute to ensuring the best Amazon on-site product detail pages; including, but not limited to, item setup, imagery, content score management, item attribution, and site content optimization
  • Collect and distribute test reports and compliance documents as necessary to Amazon
  • Partner closely with sales team to support meeting and trade show preparation, provide copy and assets & strategize on item selection
  • Collect and process samples as needed for customer and events
  • Partner with Operations, Safety, Finance, etc. to understand and meet Amazon requirements
  • Utilize data software (Salsify, PacVue, etc) to manage inputs and updates to our catalogs, find errors, and research/fix data as needed
  • Utilize Amazon system software to manage inputs and updates to our catalogs, find errors and research/fix data as needed
  • Liaise with departments across the organization to provide outstanding support to the Amazon team.
  • Responsible for ensuring the best Amazon on-site product detail pages; including, but not limited to, item setup, imagery, content score management, item attribution, and site content optimization

  QUALIFICATIONS:

  • Bachelor’s degree preferred
  • 2+ years of experience in an office environment
  • Knowledge of Google suites or Microsoft office with intermediate Excel skills
  • Strong problem-solving skills and comfortable with research and data and data analysis
  • Strong sense of urgency and ownership
  • Excellent interpersonal & multi-tasking with excellent time management skills
  • Clear and strong communication and interpersonal skills are required
  • Onsite and regular attendance is required because we value teamwork and face to face interactions

  OUR STORY

  Melissa and Doug began working out of a garage in 1988 making toys that ignite imagination and inspire our children. While the company has grown to include thousands of products and more than 600 employees, it still has the heart of a start-up! Today our toys are distributed in more than 100 countries, enjoyed by more than 60m families and we are the #1 parent-recommended toy brand for creativity and learning. We are approaching $1BB at retail annually yet the quality of every toy, the experience of every child, and the trust of every parent remains at the center of everything we do. To learn even more about our mission, our history and our movement to Take Back Childhood, go to www.MelissaAndDoug.com

  Melissa & Doug proudly goes beyond being an equal opportunity employer, we work hard to sustain and enhance the natural and organic inclusivity that is fostered every day, by every employee. We don’t do this because anyone tells us this is important, we do it because we genuinely want every person who comes to work here to be treated with respect and dignity and to be comfortable being their most authentic, genuine selves.

  We hire for character, kindness, humanity, moral fiber and experience...therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We look forward to meeting you!

• About the company

  For the best wooden preschool toys and screen-free fun, count on Melissa & Doug to inspire children’s imaginations through open-ended, kid-powered play!

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