• Job Description

  Req#: R0000208665

  Career Area:

  Marketing / Sales / Product Support

  Job Description:

  IT IS YOUR TIME!

  Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

  When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

  If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

  Important:

  Don’t forget to include a resumé in English in your profile in Workday

  • Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

  Job Profile / Activities:

  The Oil, Gas, and Marine Division is currently looking Territory Manager– Prime/Parts/Service Rep for South America's Oil & Gas division. As a Territory Manager- Oil & Gas, you are responsible for consulting with dealers to market Caterpillar products and services and assist in developing dealer sales capability.

  In this role, you will drive revenue and growth for O&G prime and aftermarket services business for Caterpillar dealers in South America. You'll communicate targets and follow established sales processes focused on the end customer. You will also provide leadership, guidance, and counsel to optimize dealer sales through process improvements, leveraging opportunity management systems and processes to Caterpillar's benefit while recognizing and respecting the independence of the dealer. You will build strong product knowledge and product support skills in your product support function. You will engage with the team in aspects such as Warranty Investigations, Service documentation, Continuous Product Improvement (CPI), New Product Introductions (NPI), and Product Field Follow Testing and Validation. Ongoing learning and knowledge development is a crucial component of this role, and specialized training is provided to the successful applicant.

  Job Duties/Responsibilities may include, but are not limited to:

  - Assists dealers in business planning: forecast, sales strategy planning and sales techniques

  - Supports rollout of new products ( eg , products, parts, customer service agreements, other service products)

  - Analyzes and communicating marketplace and competitive activity to Caterpillar personnel and dealers

  - Helps to create and promote programs that increase sales while maximizing price realization

  - Analyzes product application, configuration and utilization that provide the best solution for a customer

  - Counsel dealers in developing increased human performance capability

  - Provides guidance on existing and potential customer service issues and improvement measures within one industry

  - Other duties as assigned

  Basic Qualifications:

  Education: B achelor’s degree

  Experience: 3-5 years prior experience in field assignments or close dealer contact.

  Languag e: Pre Advanced English / Pre Advanced Spanish

  Travel: 30 - 50% of the time

  Behavioral skills: Leadership, Ability to communicate effectively with others in the work group; dealer personnel and customers; self-starter and initiative skills; ability to work autonomously; excellent listening, communication, and presentation skills; Demonstrated positive, can-do attitude.

  Desirable Qualifications:

  - Ability to work with a diverse group of employees and customers

  - Experience in Product Support, Parts and/or Service Marketing

  - Experience working with Energy and Transportation (preferably Oil & Gas) customers

  - Ability to translate challenging goals into clear action plans that deliver results

  - Ability to effectively influence at all levels of dealer organizations (executives to front line)

  - Stays abreast of industry and technology changes and relate those changes to Caterpillar, dealer, and customer needs

  - Advanced English

  - Advanced Spanish

  - Commercial and technical experience with dealers

  Some of the offered benefits *:

  • Medical plan

  • Dental plan

  • Medicines reimbursement

  • Psychological , Legal, Social and Finance Support Program

  • Private pension plan

  • Profit share

  • Meal assistance

  • Christmas basket

  • Transportation

  • Life and personal insurance

  • Extended maternity and paternity leave

  • Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

  *Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

  Period to apply 13 - 28/06

  #LI

  Caterpillar is an Equal Opportunity Employer (EEO).

  Not ready to apply? Submit your information to our Talent Network here.

• About the company

  Since 1925, Caterpillar Inc. has been helping our customers build a better world – making sustainable progress possible and driving positive change on every continent. With 2020 sales and revenues of $41.7 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment.

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