Humana
Sales Support Representative 2
This job is now closed
Job Description
- Req#: R-406308
Employer Industry: Health Services
Why consider this job opportunity:
- Salary up to $56,200 per year
- Opportunity for career advancement and growth within the organization
- Health benefits effective on day one of employment
- Paid time off, including holidays and volunteer time
- Supportive and collaborative work environment
- Employee charity matching program and tuition assistance available
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls from internal and external selling agents to assist with pre-enrollment inquiries
- Research and resolve agent inquiries regarding compliance, enrollment, and company products
- Build and strengthen relationships with agents to enhance their experience
- Utilize internal documentation and online resources to support agents effectively
- Maintain a focus on agent needs and perspectives to benefit the business
What is Required (Qualifications):
- Minimum of 2 years of demonstrated experience in delivering exceptional customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite and Adobe Acrobat
- Strong general computer skills, including system navigation and troubleshooting
- Commitment to remain within the department for a minimum of one (1) year from the start of employment
How to Stand Out (Preferred Qualifications):
- Associate or bachelor’s degree
- Prior leadership or supervisory experience
- Bilingual in English and Spanish, with potential increase in hourly rate for bilingual skills
#HealthServices #CustomerSupport #CareerOpportunities #CompetitiveBenefits #RemoteWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Humana looks at every facet of your life and works with you to create a path to health that fits your unique needs
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