• Job Description

  Req#: 434038WD

  Line of Service

  Internal Firm Services

  Industry/Sector

  Not Applicable

  Specialism

  IFS - Information Technology (IT)

  Management Level

  Manager

  Job Description & Summary

  A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
  
  Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwC’s capabilities to appropriately serve all client needs. As part of the team, you’ll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwC’s business needs.

  Meaningful work you’ll be part of

  As a Salesforce DevOps Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Working closely with different Scrum Masters , Architects, Tech leads to check Agile operational health check, creating consolidated Reports/Dashboards with Scrum Master(s)

  • Working with Scrum Master, Solution Architects to make sure consistency, standardization across the global technology domains

  • Coaching/Mentoring to SM, Tech leads, Product Owners on daily Agile implementation as per PwC Agile Standards

  • Working as a liaison between Product Owners and Scrum Masters to mentor and develop a common understanding of dependencies with global technology and territory solutions

  • Translating the strategic direction of the business into technical considerations for the development and operations teams

  • Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area

  • Consolidating milestones, progress, and actuals for reporting

  Experiences and skills you’ll use to solve

  • Proven experience in leading consistently in Agile transformation in large organizations

  • High level understanding of environment maintenance tasks such as managing admin access, governance, compliance, managing sandboxes, handling confidential data masking/deletion, Single Sign On configuration, Certificate & Key Management, License Management etc

  • Strong understanding of Continuous Integration and Deployment with Azure DevOps (VSTS)t, including GIT, SFDX, source code control strategies, CI/CD, automation, releases/deployments, and source branch/repository strategy

  • Solid understanding and experience with general salesforce setup, CPQ functionality and configuration such as workflows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc

  • Experience working with CPQ, CPQ configuration data, integrations setup, service accounts admin

  • Understanding of the tasks required to complete full copy sandbox refreshes and the potential pre and post refresh tasks to be completed based on the usage of the sandbox (testing, training, code deployment etc.)

  • Proficiency with Data Loader, Workbench tools, Informatica, etc

  • Exposure to Apex and Visualforce development

  • Solid understanding of Cloud-based implementations models (SaaS, PaaS etc) and other leading technologies

  • Demonstrated understanding and in depth knowledge of IT service management industry leading practices (ITIL), and SDLC Methodology

  • Ability to operating with independent authority and make accurate judgment to resolve technical issues that pertain to the business applications under their area of responsibility

  • Certifications: Salesforce Administrator, Azure DevOps certifications, ITIL, Cloud SaaS DevOps certifications, Certified Scrum Master, Agile Coaching Institute Certification, Agile certifications, and Waterfall methodology experience are assets

  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

  Why you’ll love PwC

  We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc .

  Your Application to PwC

  We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

  The most connected firm through activity based working

  PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

  Education (if blank, degree and/or field of study not specified)

  Degrees/Field of Study required:

  Degrees/Field of Study preferred:

  Certifications (if blank, certifications not specified)

  Required Skills

  Optional Skills

  Desired Languages (If blank, desired languages not specified)

  Travel Requirements

  Not Specified

  Available for Work Visa Sponsorship?

  No

  Government Clearance Required?

  No

  Job Posting End Date

  At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

  We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

  To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

  Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

  Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

  Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

• About the company

  PricewaterhouseCoopers is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand.

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