• Job Description

  Req#: C9253-25-0381?language=en&page=56&sort=publicationDateDesc

  Job summary

  Colorectal/Stomacare Secretary

  Band 3

  33 hour per week

  Working hours:

  • Monday 07.45am - 15.00pm
  • Tuesday, Wednesday & Thursday 08.00am - 15.00pm
  • Friday 08.00am - 15.15pm

  The post holder will provide a comprehensive and efficient secretarial and administrative service to the team. The postholder will provide an empathic and sensitive point of contact for patients/relatives/carers/GPs and other Health Care Professionals. The postholder willpossess knowledge of secretarial practices, software programmes, understanding of medical terms and good organisational skills. The postholder will have a basic knowledge of work procedures, some of which will be non-routine.

  Main duties of the job

  To provide a complete confidential secretarial and administrative service for the Colorectal Nurse Specialist team in a timely manner adhering to Trust policies and procedures. To occasionally organise patient meetings, educational events, stoma Open Days or make travel arrangements.

  To provide a point of contact for patients, relatives, General Practitioners, other Consultant/medicalstaff and departments and take appropriate action to ensure effective communication between members of the team. To use judgement and discretion in the urgency of reporting such information to senior colleagues. Some calls will be of a sensitive/distressing nature and the ability to act in a professional and sympathetic manner is essential.

  To type from audio and clinic letters, general correspondence, result letters, discharge summaries, reports etc, requiring the use of medical terminology. Some documents may be of a complex or distressing nature. To record and distribute minutes from departmental meetings

  To understand colorectal patient pathways and provide information and reassurance in a professional manner and deal with queries using judgementregarding when to refer to senior colleagues.

  Able to prioritise workloadin a timely manner and liaise with other health professionals in order to ensure relevant results or correspondence are available.

  About us

  At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

  As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

  As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

  Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

  Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

  Details

  Date posted

  27 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year pa pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  253-0825-7424713

  Job locations

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

  Person Specification

  Qualifications & Education

  Essential

  • OCR II text/word processing
  • NVQ 3 Administration
  • GCSE (or equivalent) in English, at Grade C or above

  Knowledge and Training

  Essential

  • Willing to attend in-house service training

  Desirable

  • Knowledge and understanding of medical terminology
  • Knowledge of Hospital Information System

  Skills & Experience

  Essential

  • Minimum of 2 years' secretarial/administrative experience
  • Experience of audio typing/touch typing
  • Excellent organisational skills
  • Excellent time management skills
  • Excellent judgement and diplomacy when dealing with enquiries
  • Knowledge and understanding of Microsoft Office

  Desirable

  • Previous experience of working in an NHS environment

  Person Specification

  Qualifications & Education

  Essential

  • OCR II text/word processing
  • NVQ 3 Administration
  • GCSE (or equivalent) in English, at Grade C or above

  Knowledge and Training

  Essential

  • Willing to attend in-house service training

  Desirable

  • Knowledge and understanding of medical terminology
  • Knowledge of Hospital Information System

  Skills & Experience

  Essential

  • Minimum of 2 years' secretarial/administrative experience
  • Experience of audio typing/touch typing
  • Excellent organisational skills
  • Excellent time management skills
  • Excellent judgement and diplomacy when dealing with enquiries
  • Knowledge and understanding of Microsoft Office

  Desirable

  • Previous experience of working in an NHS environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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