• Job Description

  Req#: 460102

  Senior Citrix Administrator:

  The senior Citrix Administrator will be responsible for managing and maintaining the Citrix infrastructure for both Syntax and customers. This includes installing, configuring, and monitoring Citrix Servers, published desktops, and applications. The senior Citrix Administrator also troubleshoots any issues that may arise with the Citrix infrastructure, and works closely with other IT teams to ensure that the Citrix environment is running smoothly and efficiently

  Primary responsibilities:

  · Installing, configuring, and maintaining Citrix Servers, virtual desktops, and applications

  · Troubleshooting any issues with the Citrix infrastructure

  · Monitor the Citrix environment to ensure optimal performance and availability

  · Working with other IT teams to integrate Citrix infrastructure and other systems and technologies

  · Provide training and support to users of the Citrix infrastructure

  · Keeping up to date with the latest developments in Citrix technology and making recommendations for improvements to the infrastructure

  Secondary responsibilities:

  • Provision, build and maintain VMware vSphere infrastructure in a multi-customer environment

  • Respond to and resolve 2nd and 3rd level incidents and problems across Virtual Server infrastructure within agreed SLA’s and change management processes

  The qualified candidate must possess the following skills and experience:

  · 5+ years of experience in Information Technology

  · 5+ years of experience in the design, testing, implementation, documentation, and support of Citrix environments.

  · 5+ years of experience in Microsoft Server installation and configuration

  · Excellent interpersonal, verbal, and written communication skills when interacting with all levels of management, customers, project team and staff.

  · Experience working respectfully in a culturally diverse work environment.

  · Ability to work independently and with teams.

  · Proficiency in Technical Documentation.

  · Ability to gather, interpret and evaluate complex information and data.

  
  

  
  

  The ideal candidate would have some of the additional items

  · Citrix Certified Associate – Virtualization (CCA-V)

  o Preferred Citrix Certified Professional – Virtualization (CCP-V)

  · Hands on experience with FSLogix and other roaming profile solutions

  · Some hands-on experience with Citrix Netscaler with the focus on configuring Access Gateway and associated policies

  · Some scripting experience is preferred

  · The candidate should have some VMware administration skills. The current Citrix environment is relatively small, this position will also be expected to contribute to the team as a junior level VMware administrator as needed.

• About the company

  Since 1972, Syntax has been providing managed cloud solutions for mission-critical ERP applications (SAP & Oracle) & provides a smooth transition to cloud computing.

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