• Job Description

  Req#: JR23040357

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  At Home

  Job Description

  The opportunity

  Great opportunity for a CyberArk Engineer who can seamlessly combine technical know-how with a passion for protecting identity as the new perimeter in security. The ideal candidate would work with cutting-edge cloud technologies and thrive in a forward-thinking team environment. Join a collaborative team as we work together to solve challenges through automation, infrastructure design, application integrations, support, planning and everything in between!
  
  What sets our team apart is how we achieve our goals, work as a community, foster growth, success, and career development. We are a high-performance team motivated by our core values: Obsess about customers; Do the right thing; Think big; Get it done together; Own it and share your humanity.

  Roles and responsibilities

  • Oversee the Privileged Access Management development team and services including privileged IDs for employee and partner accounts acting as escalation point as required.

  • Wok with teams to integrate various application with CyberArk for password management via CCP, CP or RESET/API.

  • Will work closely with BU leads globally to deliver a seamless CyberArk solution. Such as Configuration of CyberArk’s EPV, CPM, and PVWA components following defined policies and standards

  • Work to troubleshoot endpoint issues (CyberArk connectivity, password rotation, vault management, patching and infrastructure support) and resolve or determine group needed to assist.

  • Serves as the Subject Matter Expert within the CyberArk environment.

  • Develop, recommend, and partner with IT support groups (e.g., Architecture, Infrastructure, Solution Delivery, etc.) to enhance access security practices.

  • Contribute to the overall strategic planning and direction of Privileged Access across the enterprise.

  • Monitor metrics to measure program effectiveness, and compliance against standards and deliver reporting to provide assurance to senior management.

  • Research PAM tool sets and products in the marketplace and determine suitability for Manulife’s environment.

  • Oversee the governance structure of PAM program providing regular progress reports and updates to senior management.

  • Manage risk through audit monitoring and control functions, ensuring compliance requirements, audits, and verifications are completed.

  • Promote Privileged Access control best practices across the organization through oversight of education and awareness programs.

  • Conduct requirement reviews with technology partners, assisting in ensuring processes, procedures and documentation requirements are fulfilled.

  • Provide leadership and direction by setting context, defining accountabilities, tasks and assignments, and establishing boundaries for decision-making and approvals.

  • Coach, motivate, develop, and evaluate performance of direct reports and provide guidance and mentoring in the resolution of complex issues.

  • Provide development opportunities to direct or indirect reports and feedback on performance.

  Experience and qualifications:

  Must have

  • 5+ years of CyberArk Experience with Certification

  • Hand-on experience CyberArk application integration CCP, CP and REST/API

  • Experience in the use of CyberArk PACLI to automate tasks related to user and safe management.

  • Hands-on experience implementing CyberArk, upgrades, and migration

  • Hands on Developer skills (Scripting , rest-api and PowerShell)

  • Experience working with different platforms such as Wintel, Unix/linux, databases, azure

  Nice to have

  • Experience in systems like Service Now, Radius, SAML, LDAP, Active Directory, SailPoint

  • Hand on experience with custom plugin and process and prompt files

  • Strong infrastructure knowledge

  • Project management experience

  • Technical writing

  • Fair communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

  What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

  
  Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.

  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.

  • Continuous innovation
    We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  CAN, Ontario - Full Time Remote

  Salary range is expected to be between

  $89,950.00 CAD - $167,050.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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