• Job Description

  Req#: 652884
  Work Where it Matters Lockwood Hills, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Lockwood Hills, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, Lockwood Hills provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, Lockwood Hills delivers mission critical support services for federal, civilian, and military operations around the world. As a Lockwood Hills employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Job Summary: The Senior Quality Analyst is responsible for monitoring, measuring, and analyzing product and process performance results to ensure that work completed is consistent and compliant with Standard Operating Procedures and Customer Requirements. In conjunction with conducting audits, the position is responsible for tracking data, analyzing data, and looking for trends to report to contractor management. The Senior Quality Analyst will also monitor and recommend improvements to the Quality Management System and assist the Quality Unit in maintaining quality reporting, updating/editing quality processes as needed, assist with identifying training opportunities and set up of training sessions as needed. Job Responsibilities: - Collecting, entering, tracking, trending, analyzing data and preparing and reporting data in meaningful ways. - Meeting with management to review trends analyzed with corrective action plans to address trend errors in quality and processes. - Works with the Training Unit on the need for ad-hoc training using the trend data as a base line for the creation of new refresher / targeted training. - Conducts ad-hoc quality and audit inspections on products, services, and processes. - Provides assessment / feedback if inspections or procedures are flawed in any manner. - Monitoring and maintaining the Quality Management Systems; communicating with Operations supervisory and management staff regarding non-compliances. - Recommending improvements in process, solutioning quality non-compliance trends through refresher training build-out and root cause analysis. - Preparing, presenting, and communicating reports on organizational performance. - Administer Defect Disputes; facilitate conflict resolution, execute necessary research. - Assisting in related Change Management and Operations activities.

• About the company

  Akima is a global enterprise with 8,000 employees, delivering agile solutions to the federal government in the core areas of facilities, maintenance, and repair; information technology; logistics; protective services; systems engineering; mission support; furniture, fixtures & equipment (FF&E); and construction.

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