• Job Description

  Req#: B0093-26-0004?language=en&page=318&sort=publicationDateDesc

  Job summary

  Social work is at the centre of our palliative care and we are looking for an experienced social worker to join our multi-disciplinary, professional and compassionate team.

  At Severn Hospice you have time to care and working in a highly rewarding and supportive environment you will support individuals and families facing life-limiting illness, loss and grief.

  As an integral member of the hospice team, and working across inpatient, day service and community settings, youll use your expertise and specialist knowledge to respond to psychological and social needs, encourage well-being and resilience, provide practical support, information, advice and signpost to other recommended services and partner organisations.

  With your excellent organisational skills, collaborative and flexible working approach, you will also effectively manage assessments, referrals, case work and individual, family and group sessions.

  If youre an empathetic, supportive and collaborative problem-solver with great communication and counselling skills wed love you to get in touch.

  Main duties of the job

  To respond to the emotional, psychological and social needs of individuals and families who use hospice services and identify those people who may require extra support. To assess referrals and offer advice and guidance about alternatives where appropriate.

  Offering intervention to work with these needs through:

  • Specialist assessment
  • Crisis management: to team, including volunteers or in any setting in the hospice, e.g. wards
  • Support for patients and families in identifying changing care needs and accessing services able to meet the needs, both practically and emotionally
  • The use of counselling and therapy skills with individuals, with recognised qualifications, experience and expertise
  • Group work - initiating a range of ways of working with user groups, based on research and response to user demand. Conducting pilots and reporting results to the Team Leader. Managing the responses if groups have to close or be suspended.
  • Family work
  • Participation in MDT
  • Advising about issues of safeguarding, mental capacity and best interests

  Providing appropriate bereavement care to individuals and groups. Being responsible for the running of all bereavement groups provided, from responding to requests to join, to the supervision of the volunteers involved, ensuring enough staff are always available at each session and all participants feel safe and supported in what is often a challenging environment. Assessing, in the moment, the best way to meet a variety of presenting needs

  About us

  Severn Hospice is one of the regions leading charities, providing specialist care and support to families in Shropshire, Telford & Wrekin and Mid Wales living with incurable illness.

  Our care goes beyond our wards and providing just clinical services. With a holistic, person-centred approach, we also offer emotional, physical and spiritual support enabling patients to maintain independence for as long as possible, whether they are at home, on our wards or accessing our day services.

  As a recognised centre of excellence in palliative care, we are proud to share our knowledge, experience, research and best practice with the wider healthcare community.

  Working here at Severn Hospice is so much more than just a job. Its about being part of a compassionate team united by a shared passion of making a meaningful difference. Our values guide everything we do not only in how we care for others, but in how we support each other.

  Details

  Date posted

  17 March 2026

  Pay scheme

  Other

  Salary

  £36,453.76 to £43,896.54 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  B0093-26-0004

  Job locations

  Bicton Heath

  Shrewsbury

  Shropshire

  SY3 8HS

  
  

  Severn Hospice Ltd

  Apley Castle

  Apley

  Telford

  Shropshire

  TF1 6RH

  
  

  Job description

  Job responsibilities

  1. To respond to the emotional, psychological and social needs of individuals and families who use hospice services and identify those people involved who may require extra support. To assess referrals and offer advice and guidance about alternatives where appropriate.

  2. Offering intervention to work with these needs through:

  Specialist assessment

  Crisis management: to team, including volunteers or in any setting in the hospice, e.g wards

  Support for patients and families in identifying changing care needs and accessing the services able to meet the needs, both practically and emotionally.

  The use of counselling and therapy skills with individuals, with recognised qualifications, experience and expertise

  Group work initiating a range of ways of working with user groups, based on research and response to user demand. Conducting pilots and reporting results to the Team Leader. Managing the responses if groups have to close or be suspended.

  Family work engaging with all age groups affected by illness within our user groups; using specialist skills to manage complex situations, in the community as well as within the hospice advocacy

  Participation in the MDT. Taking a lead in MDM on social and psychological considerations, as well as wider service issues such as how local services are operating.

  Advising about issues of safeguarding, mental capacity and best interests.

  3. Providing appropriate bereavement care to individuals and groups. Being responsible for the running of all bereavement groups provided, from responding to requests to join, to the supervision of the volunteers involved, ensuring enough staff are always available at each session and all participants feel safe and supported in what is often a challenging environment. Assessing, in the moment, the best way to meet a variety of presenting needs

  4. Participation in our specific childrens service called Elephants Never Forget. Directing and planning the activities undertaken as part of this service, including health and safety issues arising from the use of other venues, including outdoor activities, safeguarding issues, and social concerns such as accessibility based on location and cost. Innovating and developing a service based on evidence-based research, taking into account resource implications for the hospice, identifying the best use of limited resources and alternatives within the community.

  Acting as a source of advice and expertise to outside agencies such as schools, GP practices, hospital services and other agencies. Signposting enquirers to national services and resources, ordering and maintaining resources for use within the hospice. Providing training and mentoring if appropriate.

  5. Acting as a resource to staff informally and formally through clinical supervision. Undertaking clinical supervision with a range of staff

  6. Liaison with statutory and voluntary agencies to achieve agreed goals, e.g. discharge planning, welfare rights, specialist support. Acting as a link to partner organisations, e.g. Hope House, Social care sector, ICB

  7. Generating information and expertise of local and national resources for the benefit of the Team and Hospice users.

  8. Teaching within the Hospice on social care issues and psycho-social aspects of palliative care. Developing bespoke training packages for in-house education

  9. Through training and supervision of volunteers in bereavement work. Devising and delivering a training scheme for volunteers. Leading sessions and mentoring newer staff to contribute to the teaching. Assessing and interviewing participants, mentoring new volunteers and running supervision groups, again whilst training newer social workers in these roles. Acting as a mentor to any volunteer working for the team, as required. Organising and running on-going training events for the whole bereavement service volunteer group.

  10. Knowledge of legislation relevant to the role: Safeguarding of adults and children, MCA, DOLS and to act as a resource for colleagues, and to deliver mandatory training.

  11. An ability to promote the Social Work role clearly as the growth and development of the Hospice demands. Negotiating with senior staff on wards, day units and community services to use the social work service as efficiently and economically as possible in the face of competing interests and demands, through innovation, compromise and dialogue.

  12. Maintaining confidential records, in accordance with hospice policies and procedure

  13. Support initiatives both hospice wide, and specific to departments to manage aspects of existing services and developments to increase good practice.

  14. To supervise students, to provide supervisees across the hospice with information about the social work role and offer appropriate opportunities for direct learning.

  This list of duties is not intended to be exhaustive but indicates the main area of work and may be subject to change following agreement to meet the changing needs of the department.

  Additional Requirements

  You must have either CQSW, CSS, Dip SW or Social work degree. You must be registered with Social Work England.

  An enhanced DBS is required for this role.

  Promote and incorporate equality and diversity in all aspects of the teams operations and in the public domain

  The above job description is a summary of the main responsibilities of the postholder, and not an exhaustive list of duties to be undertaken. The duties may be redefined in accordance with the demands of the service. Any redefinition will be subject to discussion between yourself and your manager and be within your level of competence.

  Supplementary Information and Requirements

  All new Hospice employees are on a six-month probationary period.

  Health and Safety

  In accordance with the Hospices Health & Safety Policy all employed persons while at work are required by Section 7 of the Health & Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

  Job description

  Job responsibilities

  1. To respond to the emotional, psychological and social needs of individuals and families who use hospice services and identify those people involved who may require extra support. To assess referrals and offer advice and guidance about alternatives where appropriate.

  2. Offering intervention to work with these needs through:

  Specialist assessment

  Crisis management: to team, including volunteers or in any setting in the hospice, e.g wards

  Support for patients and families in identifying changing care needs and accessing the services able to meet the needs, both practically and emotionally.

  The use of counselling and therapy skills with individuals, with recognised qualifications, experience and expertise

  Group work initiating a range of ways of working with user groups, based on research and response to user demand. Conducting pilots and reporting results to the Team Leader. Managing the responses if groups have to close or be suspended.

  Family work engaging with all age groups affected by illness within our user groups; using specialist skills to manage complex situations, in the community as well as within the hospice advocacy

  Participation in the MDT. Taking a lead in MDM on social and psychological considerations, as well as wider service issues such as how local services are operating.

  Advising about issues of safeguarding, mental capacity and best interests.

  3. Providing appropriate bereavement care to individuals and groups. Being responsible for the running of all bereavement groups provided, from responding to requests to join, to the supervision of the volunteers involved, ensuring enough staff are always available at each session and all participants feel safe and supported in what is often a challenging environment. Assessing, in the moment, the best way to meet a variety of presenting needs

  4. Participation in our specific childrens service called Elephants Never Forget. Directing and planning the activities undertaken as part of this service, including health and safety issues arising from the use of other venues, including outdoor activities, safeguarding issues, and social concerns such as accessibility based on location and cost. Innovating and developing a service based on evidence-based research, taking into account resource implications for the hospice, identifying the best use of limited resources and alternatives within the community.

  Acting as a source of advice and expertise to outside agencies such as schools, GP practices, hospital services and other agencies. Signposting enquirers to national services and resources, ordering and maintaining resources for use within the hospice. Providing training and mentoring if appropriate.

  5. Acting as a resource to staff informally and formally through clinical supervision. Undertaking clinical supervision with a range of staff

  6. Liaison with statutory and voluntary agencies to achieve agreed goals, e.g. discharge planning, welfare rights, specialist support. Acting as a link to partner organisations, e.g. Hope House, Social care sector, ICB

  7. Generating information and expertise of local and national resources for the benefit of the Team and Hospice users.

  8. Teaching within the Hospice on social care issues and psycho-social aspects of palliative care. Developing bespoke training packages for in-house education

  9. Through training and supervision of volunteers in bereavement work. Devising and delivering a training scheme for volunteers. Leading sessions and mentoring newer staff to contribute to the teaching. Assessing and interviewing participants, mentoring new volunteers and running supervision groups, again whilst training newer social workers in these roles. Acting as a mentor to any volunteer working for the team, as required. Organising and running on-going training events for the whole bereavement service volunteer group.

  10. Knowledge of legislation relevant to the role: Safeguarding of adults and children, MCA, DOLS and to act as a resource for colleagues, and to deliver mandatory training.

  11. An ability to promote the Social Work role clearly as the growth and development of the Hospice demands. Negotiating with senior staff on wards, day units and community services to use the social work service as efficiently and economically as possible in the face of competing interests and demands, through innovation, compromise and dialogue.

  12. Maintaining confidential records, in accordance with hospice policies and procedure

  13. Support initiatives both hospice wide, and specific to departments to manage aspects of existing services and developments to increase good practice.

  14. To supervise students, to provide supervisees across the hospice with information about the social work role and offer appropriate opportunities for direct learning.

  This list of duties is not intended to be exhaustive but indicates the main area of work and may be subject to change following agreement to meet the changing needs of the department.

  Additional Requirements

  You must have either CQSW, CSS, Dip SW or Social work degree. You must be registered with Social Work England.

  An enhanced DBS is required for this role.

  Promote and incorporate equality and diversity in all aspects of the teams operations and in the public domain

  The above job description is a summary of the main responsibilities of the postholder, and not an exhaustive list of duties to be undertaken. The duties may be redefined in accordance with the demands of the service. Any redefinition will be subject to discussion between yourself and your manager and be within your level of competence.

  Supplementary Information and Requirements

  All new Hospice employees are on a six-month probationary period.

  Health and Safety

  In accordance with the Hospices Health & Safety Policy all employed persons while at work are required by Section 7 of the Health & Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

  Person Specification

  Qualifications

  Essential

  • Degree
  • CQSW/ CSS/ DIP SW/ Social Work Degree

  Desirable

  • Counselling
  • Palliative Care Experience
  • Supervision
  • Practice Educator

  Skills and Knowledge

  Essential

  • Assessment/analysis
  • Decision making
  • Issues around loss
  • Familiarity with mixed age groups
  • Computer literate
  • Ability to work under pressure

  Desirable

  • Experience of volunteers group work
  • Teacher/training
  • Knowledge of multi-disciplinary work

  Experience

  Essential

  • Post qualification experience in statutory services

  Desirable

  • Post qualification experience
  • Work in health-related field

  Aptitudes and Attributes

  Essential

  • Sensitive
  • Enthusiastic about learning new skills/initiative
  • Interested in self-development
  • Able to work as part of a team and independently
  • Ability to work in stressful circumstances

  Desirable

  • Organised
  • Flexible
  • Innovative and creative

  Other Requirements

  Essential

  • Hold driving licence and have a car available for work as needed
  • Prepared to work flexibly including occasional out of hours for children and family events
  • Willingness to undergo further training as required
  • Prepared to work anywhere in catchment area (Shropshire, Telford & Wrekin, Mid Wales) as required
  • Willingness to undertake home visits
  • To attend regular in-house training
  • Enhanced DBS Disclosure

  Person Specification

  Qualifications

  Essential

  • Degree
  • CQSW/ CSS/ DIP SW/ Social Work Degree

  Desirable

  • Counselling
  • Palliative Care Experience
  • Supervision
  • Practice Educator

  Skills and Knowledge

  Essential

  • Assessment/analysis
  • Decision making
  • Issues around loss
  • Familiarity with mixed age groups
  • Computer literate
  • Ability to work under pressure

  Desirable

  • Experience of volunteers group work
  • Teacher/training
  • Knowledge of multi-disciplinary work

  Experience

  Essential

  • Post qualification experience in statutory services

  Desirable

  • Post qualification experience
  • Work in health-related field

  Aptitudes and Attributes

  Essential

  • Sensitive
  • Enthusiastic about learning new skills/initiative
  • Interested in self-development
  • Able to work as part of a team and independently
  • Ability to work in stressful circumstances

  Desirable

  • Organised
  • Flexible
  • Innovative and creative

  Other Requirements

  Essential

  • Hold driving licence and have a car available for work as needed
  • Prepared to work flexibly including occasional out of hours for children and family events
  • Willingness to undergo further training as required
  • Prepared to work anywhere in catchment area (Shropshire, Telford & Wrekin, Mid Wales) as required
  • Willingness to undertake home visits
  • To attend regular in-house training
  • Enhanced DBS Disclosure

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Severn Hospice

  Address

  Bicton Heath

  Shrewsbury

  Shropshire

  SY3 8HS

  
  

  Employer's website

  https://www.severnhospice.org.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Severn Hospice

  Address

  Bicton Heath

  Shrewsbury

  Shropshire

  SY3 8HS

  
  

  Employer's website

  https://www.severnhospice.org.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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